Job Description

Salary: £40,000 -£55,000 DOE (Negotiable) Hours: Full Time 37hrs per week Location: Hybrid Working - 3 days a week in our Northampton Office Contract: Contract or Permanent

We are seeking an experienced Sales Team Manager to lead our TPI Sales Channel. We’re looking for a confident leader with significant sales or account management experience in ideally a TPI, broker, or intermediary-led sales environment. The successful candidate will take ownership quickly, challenge constructively, and lead teams with pace and accountability.

OnlineDIRECT provides intermediary, business and technology services for B2B brokers to access the energy market. Over the last 25 years, we have evolved our offerings to support energy brokers establish and sustain long-term, successful businesses in the industry.

This is a commercial, people focused role balancing day-to-day leadership with longer term channel development - building a high performance culture whilst maintaining excellent standards of service, compliance and broker experience.

Our TPI channel is a key revenue driver for OnlineDIRECT, spanning across three distinct segments: Strategic, Core and New Business. This role will also oversee the Corporate Pricing Team, ensuring alignment with wider commercial objectives.

Key Responsibilities:

• Execute the TPI Sales strategy, delivering against revenue, margin and growth targets
• Monitor market, competitor, and regulatory developments, translating any insights into recommendations
• Produce sales forecasts, pipeline reporting, and performance analysis
• Represent the TPI channel in wider commercial planning and leadership discussions
• Lead the Bespoke Account Management, New Business and Corporate Pricing teams, fostering a culture of accountability and continuous improvement
• Set clear objectives and KPIs for all direct reports, identifying training needs and implementing structured development plans
• Ensure all TPI activities are conducted in full compliance with regulatory requirements
• Oversee the performance and relationship quality of strategic brokers, ensuring these high value partnerships receive the engagement and support required
• Drive new business acquisition and onboarding through the New Business team
• Oversee the quality, accuracy and turnaround of corporate pricing activity
• Build and maintain senior-level relationships with key broker partners, hosting and attending, virtual, face-to-face meetings, events and conferences
• Champion broker satisfaction, implementing feedback mechanisms and continuous improvement initiatives
• Engage with prospective partners at board and decision maker level, delivering compelling propositions and commercial terms
• Lead and contribute to sales related projects supporting growth and channel development

Candidate Requirements:

• Significant sales or account management experience within a TPI, broker or intermediary led sales environment (ideally utilities, financial services, telecoms or other regulated B2B markets)
• Proven experience leading and developing high performing sales teams
• Experience engaging at C-suite level, including presenting commercial propositions
• Strong understanding of broker and intermediary sales models
• Strong commercial acumen with experience owning revenue targets, contributing to forecasting and managing channel performance
• Consultative, solution focused sales approach
• Outstanding communication and influencing skills, both written and verbal
• Highly organised with the ability to manage multiple priorities under pressure
• Proficient with Microsoft Office, and CRM/sales reporting tools
• Previous exposure xsrmqjs to energy supplier-broker relationships or commercial energy salesdesirable as is an existing network within the energy broker community

Benefits

OnlineDIRECT offer a range of benefits*, contributing to a well-rounded compensation package that includes financial incentives, career development opportunities and various perks designed to enhance employees quality of life and wellbeing. Here's a breakdown:

• Supportive Team Environment: Collaborate with a friendly and driven team
• Hybrid Working: Enjoy flexibility with remote working and office days
• Competitive Salary + Bonus: Rewarding pay with performance incentives
• Career Development Opportunities: Access to ongoing learning and clear pathways for progression
• Generous Holidays: 25 + bank holidays, with the option to buy additional days and an increase to entitlement with length of service
• Wellbeing: Company sick pay, enhanced maternity and paternity leave and flexible health cash plans plus death in service (DIS) and employee assistance programme (EAP)
• Work-Life Balance: Early Friday finishes, volunteering day and team incentive events
• Employee Awards: Regular recognition awards

*some benefits subject to length of service