Sales Team Leader

3 Days Old

Service Delivery Team Leader
Shrewsbury, Shropshire
Permanent
Full-time, Monday to Friday (occasional flexibility required / occasional Saturday cover)
Starting Salary: £30,000 per annum + potentially £5000 in performance related bonus
Were recruiting for a full-time Sales Team Leader to join a growing organisation based in Shrewsbury. This is a newly created role in the organisation to oversee a small team of 2, but this could grow in line with the business goals.
One thing that makes this role attractive for most sales professionals is that this will be working with 99% warm clients who have enquired about the products / services, and the aim of this role is to maximise the conversions of those enquiries into sales. Another huge positive is this business is the best in the industry at what they do. So, you can really buy into the product/service and know that whilst you might not be the cheapest, it is absolutely the best.
With around 70% of your time being part of the team and dealing with enquiries yourself, 30% of your time will be overseeing your team, reviewing best practice and supporting/coaching the team to help evolve how they handle these enquiries and any follow-up activity to be as effective as possible.
Why this role stands out
Warm leads only: 99% of enquiries come from customers who have already expressed interest in our products and services. Your role is to maximise conversions, not cold calls.
Industry-leading reputation: Were recognised as the best in our field. While we may not be the cheapest, our service is unrivalled, meaning you can sell with confidence and pride.
Balanced role: Spend most of your time engaging directly with customers, while also shaping and coaching your team to achieve even greater success.
Key Responsibilities
Sales (70%)
Handle a steady flow of warm enquiries, guiding customers through the process with professionalism and clarity.
Conduct detailed conversations to understand customer needs and explain how our services meet them.
Discuss pricing transparently and lead conversations towards commitment, while managing follow-ups where required.
Organise your diary effectively to ensure callbacks and follow-up communications are completed as promised.
Manage the conversion process, including taking payments and booking appointments or coordinating with the scheduling team.
Team Leadership (30%)
Oversee and support a team of two sales executives, with scope to grow as the business expands.
Review and refine sales scripts, call structures, and follow-up processes to maximise conversions.
Monitor and listen to team calls, providing constructive feedback and coaching to improve performance.
Conduct regular one-to-one reviews to keep the team motivated, engaged, and aligned with business goals.
Analyse sales data to identify trends and develop strategies for continuous improvement.
Assist with recruitment and onboarding of new team members as the department grows.
Key Requirements
Proven background in sales, with a track record of converting warm leads into committed customers.
Experience in team leadership or supervisory roles, ideally within a sales environment.
Strong communication and coaching skills, with the ability to motivate and develop others.
Organised and proactive, able to manage your own diary while supporting the teams workflow.
Commercially aware, with the ability to analyse data and adapt strategies to drive performance.
Confident in discussing pricing and handling customer objections in a professional manner.
This position is ideal for someone who enjoys working in a busy, collaborative environment where attention to detail, empathy, and problem-solving are highly valued.
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
REF: DE26777

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Location:
Shrewsbury
Salary:
£30,000
Job Type:
FullTime
Category:
Sales

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