Sales Support ExecutiveLocation: SkelmersdaleSalary: £25,880 basic | OTE £30,000Full-time | Office-basedFlowtech is looking for a proactive and customer-focused Sales Support Executive to join our branch team in Skelmersdale.This is a fantastic opportunity for someone who enjoys working in a fast-paced sales environment, supporting customers, managing enquiries, and helping drive branch performance. If you have strong organisational skills, enjoy building relationships, and take pride in delivering excellent service, we would like to hear from you.About FlowtechFlowtech is a leading specialist in hydraulics, pneumatics, and process engineering solutions across the UK, Ireland, and the Benelux region. With over 40 years of experience, we supply a comprehensive range of products from more than 2,300 brands and supplier partners. Our reputation is built on engineering excellence, product availability, and operational efficiency.The RoleAs Branch Sales Support, you will be responsible for the efficient and professional handling of customer requests within your designated region, ensuring budgets are supported and customer relationships are strengthened.Key responsibilities include:Managing and processing inbound customer orders accurately and efficientlyHandling day-to-day customer enquiries via phone, email, and digital channelsSupporting quotation preparation and following up to maximise conversionAssisting with upselling and cross-selling opportunities with existing customersEscalating complex enquiries to the Regional Key Account Manager or Branch Manager when requiredProviding administrative and operational support to the Regional Key Account ManagerMaintaining accurate customer records and updating systems with enquiry and order detailsSupporting stock coordination alongside relevant teamsContributing to overall branch sales performance and customer satisfactionWhat Were Looking ForEssential:Strong attention to detail and accuracyExcellent organisational skills with the ability to manage multiple tasksA customer-focused mindset with a professional and positive approachDependability and integrity when handling customer informationStrong communication skills and confident telephone mannerDesirable:Commercial awareness and understanding of sales processesProactive approach to supporting customers and identifying opportunitiesAbility to build strong working relationships internally and externallyComfortable balancing reactive enquiries with proactive support activityWhy Join Flowtech?Competitive salary with OTE of £30,000Opportunity to play a key role within a high-performing branch teamBe part of a well-established business with a strong engineering reputationSupportive team environment focused on collaboration and resultsIf you are organised, commercially aware, and motivated to support sales growth within a busy branch environment, apply today to join Flowtech in Skelmersdale.PLEASE NOTE:By submitting this application, you agree for Discovery to store your details and contact you regarding this application and any future roles we think youll be interested in (in line with our Privacy Policy, available on our website). You can unsubscribe at any time by emailing us.All applications will be processed through Discovery, the retained managing consultants. Due to high volumes of applications, only those successful on application will be contacted for interviews.JBRP1_UKTJ