Company Description Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant offers a mix of local and international cuisine, while the bar boasts a selection of beverages for you to relax and savour. Our hotel is conveniently located for both rail and road travellers. It's just an 11-minute walk from Cardiff Central Station and a 10-minute drive from the M4. If you're flying in, we're approximately 30 minutes away from Cardiff International Airport. Our facilities are perfectly tailored for business travellers. We've got ten fully equipped meeting rooms available, which can accommodate up to 200 guests. The hotel makes a great base for anyone travelling further afield too. Brecon Beacons National Park, Caerphilly, Swansea and Bristol are within reach. The hotel is extremely convenient and caters to all types of trip. Job Description Skills and Behaviours required: - Organisation and time management skills - Strong leadership qualities - Strong communication skills both written and verbal - Administration and problem solving skills - Ability to work to deadlines - Customer focused - Attention to detail - Creative - Driven towards maximising sales and meeting departmental budgets - Use of OPERA Cloud preferable Some of the aspect of you role will be; -Some of the Diary Management to ensure the Business on the Books is the most profitable for the hotel -To establish yielding policies for optimizing meeting space with F&B, Sales. other revenues & Revenue Management -To co-ordinate meeting organiser and client show rounds to hotel -Attending to Networking event -Organise and animated Fun trips -Animate Accounts -Create a proactive Sales culture -Ensure all enquiries are dealt with promptly and in line with Accor standards -Set daily/weekly targets for the team -To proactively phone existing clients for repeat business -To participate in the weekly/monthly revenue meetings, ensuring agreed outputs & activities take total revenue into consideration -To monitor & share revenue trends to support revenue driving/maximizing actions This includes forecasts, channel delivery, pace, market segments, Turn Down, Conference measures -To develop SOPs and monitor to ensure are in place -Competitor board spotting -To participate in client events in the hotel in conjunction with sales department -To co-ordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy -To recruit, induct and train employees in a systematic process and professional way to meet the needs of the business. Develop training plans for each team member Salary: From £37k up to £42k with 10% performance Bonus Job type: Full time, Permanent Qualifications Innovator Strong communication, negotiation and presentation skills. High energy, dynamic personality. Results-driven. Verbal, non verbal numerical and analytical abilities. Excellent negotiations and influencing skills. Able to drive actions that will add value to incremental spend. Team player to be part of a developing commercial team Minimum of 2 year in similar role Additional Information Let's take a look at the benefits you will receive from us. Free night stays in our UK hotels and 30% discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate activelyininitiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality Pedal your way to work with our Cycle to Work Scheme Take care of your vision with our Eye Care Voucher Enjoy extra holidays every year Plan for your future with our Pension Scheme Explore Merlin Entertainment with our exclusive discount Celebrate your birthday with our special Bonanza Savor the Accor Dining Experience at our hotels/restaurants Seize development opportunities through Accor Academy Prioritize your well-being with VIVUP Plus, Accor offers you training in all hotel professions throughout your career, as well as infinite possibilities for career development within the Group's hotels, across multiple establishments and brands. And much more awaits you... Information on the processing of personal data: When you submit an application to HQ and Midscale Hotels: Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy

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