Internal Sales Manager About the RoleWe are seeking a motivated and customer-focused Sales Manager to join our clients team in a fast-paced hydraulics company.This is a hands-on role that combines counter sales, telephone/email support, and account management. You will be responsible for handling customer enquiries, providing expert advice on hydraulic components and solutions, and building lasting relationships with clients to drive long-term business growth.Key ResponsibilitiesManage incoming sales enquiries via phone, email, and in-personProvide excellent service to walk-in and trade counter customersPrepare and issue accurate quotes (phone, email, and face-to-face)Build and maintain strong, long-term customer relationshipsManage and grow an assigned portfolio of customer accountsAdvise customers on the most suitable hydraulic components and system solutionsIdentify parts and respond to technical product queriesLiaise with suppliers to source products and secure competitive pricing when requiredNegotiate pricing while protecting healthy profit marginsKeep accurate records and update the internal CRM/systemWork collaboratively with the wider team to support day-to-day operationsSkills & Experience RequiredPrevious experience in a sales role (internal sales or trade counter experience is highly desirable)Basic understanding of hydraulic components (or a strong willingness to learn quickly)Excellent communication and customer service skillsProven ability to build and maintain long-term customer relationshipsConfidence in handling technical enquiries (training will be provided)Good commercial awareness, including pricing and margin managementStrong organisational skills with excellent attention to detailAbility to thrive in a fast-paced, busy environmentPersonal AttributesPositive, upbeat, and self-motivated attitudeGenuine enthusiasm for learning and developing technical product knowledgeStrong team player with a hands-on, proactive approachAbility to work well under pressureSolution-oriented mindset with a focus on resultsPassion for delivering excellent customer service and contributing to business successTo apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.JBRP1_UKTJ