Company Overview

Uptime Institute is the global authority on digital infrastructure performance, reliability, and workforce capability. Through Uptime Education and our internationally recognised qualifications, certifications, and competency assurance programs, we enable individuals, teams, and organisations to operate and manage critical digital infrastructure with confidence.

Our programs are trusted by data centre operators, cloud providers, telecommunications companies, enterprises, and governments worldwide. We are committed to reducing human risk, strengthening workforce capability, and elevating professional standards across the digital infrastructure sector.

Job Summary

The Sales Manager, Global Education Platform will drive the worldwide commercial growth of Uptime’s Global Education Platform and workforce assurance portfolio. This is a senior, consultative sales role focused on expanding enterprise adoption, developing global partnerships, and positioning Global Education Platform as the industry’s benchmark for workforce capability and operational resilience.

You will own the global go-to-market strategy, develop and manage a high-value pipeline, cultivate C-level relationships, and drive revenue growth across international markets. This role requires strategic thinking, exceptional stakeholder engagement, and proven experience selling complex solutions into global, multi-stakeholder environments.

Key Responsibilities

Global Sales Strategy & Business Development

• Develop and execute a global go-to-market strategy for education platforms and related competency assurance solutions.
• Build, qualify, and manage a high-quality global pipeline (Americas, EMEA, APAC, China).
• Identify, pursue, and close opportunities across colocation, hyperscale cloud, telecom, enterprise, MSP, and mission-critical sectors.
• Achieve annual revenue targets with disciplined forecasting and predictable conversion.

Global Partnerships & Channel Development

• Establish and grow strategic alliances to extend Uptime‘s Global Education Platform adoption and market reach.
• Create and manage joint business plans with global vendors and service providers.
• Enable reseller and channel partners through onboarding, sales enablement, co-marketing, and joint GTM execution.
• Drive partner-sourced pipeline and maintain strong commercial relationships with global channel stakeholders.

Leadership, Collaboration & Market Influence

• Work cross-functionally with Product, Marketing, Education Delivery, and Regional Sales to ensure global alignment.
• Provide market intelligence to guide product evolution and future skills assessment pathways.
• Serve as a global subject-matter leader for competency assessment commercial strategy, influencing without direct line authority.

Client Relationship Management

• Engage senior decision-makers (VP, Director, C-suite) to understand workforce capability, compliance, and human-risk challenges.
• Position Uptime‘s Global Education Platform as a strategic driver of operational excellence and organisational transformation.
• Lead end-to-end sales cycles: presentations, workshops, proposals, procurement processes, and contract negotiations.
• Manage renewals, upsells, and multi-region of Uptime‘s Global Education Platform deployments.

Sales Reporting & Market Analysis

• Maintain accurate pipeline and opportunity health through Salesforce.
• Produce monthly and quarterly performance reports, highlighting progress, risks, and next actions.
• Analyse market trends, competitive insights, and customer feedback to optimise strategy.
• Use CRM and sales analytics to inform decision-making and performance management.

Requirements & Qualifications

Education & Experience

• 5+ years of success in international sales, regional sales management, business development, or partner-driven roles.
• Deep knowledge of the digital infrastructure ecosystem—data centres, cloud, networking, telecom, or mission-critical operations.
• Proven experience developing and managing relationships with senior stakeholders across global markets.

Skills & Competencies

• Strong track record closing complex, consultative, enterprise-level solutions.
• Experience working with global vendor ecosystems, distributors, and reseller/channel networks.
• Expertise in solution selling, technical workforce development, or competency assessment programs (advantageous).
• Proficient in Salesforce and other CRM/analytics tools.

Personal Attributes

• Strategic, commercially minded, and skilled at building scalable global sales strategies.
• Exceptional communication, negotiation, and executive influencing skills.
• Highly collaborative, culturally aware, and effective across diverse international environments.
• Strong commercial discipline, self-motivation, and ability to operate autonomously in a remote global role.
• Entrepreneurial mindset with a proactive, results-driven approach.