Sales Manager / Director – Residential Sales

Chestertons Estate Agency

Hours: Monday – Friday, 8:30am – 6:00pm

Location: Munster Road, Fulham

Salary: Dependent on Experience

We are seeking an accomplished and commercially driven Sales Manager / Director to lead our residential sales department in London. This is a senior leadership role suited to a proven estate agency professional with a strong track record of building high‑performing teams, driving revenue growth, and increasing market share within a competitive marketplace. The successful candidate will act as a brand ambassador, providing inspirational leadership while maintaining a strong personal contribution to business development and client relationships. You will have 5–10 years of estate agency experience, including a minimum of 4 years in a management or senior leadership role.

Key Responsibilities

• Provide strong leadership to create a high-performance, positive, and supportive team culture, ensuring all staff are coached and developed to reach their full potential.
• Set, agree, and manage individual and branch-wide targets, objectives, and performance metrics.
• Drive revenue growth by identifying new business opportunities and increasing market share.
• Monitor and manage branch profitability, reviewing revenue and expenditure against agreed budgets.
• Deliver accurate, consistent, and timely management information and reporting.
• Take ownership of complaint resolution, including managing and resolving escalated issues professionally and efficiently.
• Ensure compliance with all company policies, procedures, systems, and relevant legislation.
• Oversee and continuously improve operational processes and administrative standards.
• Monitor competitor activity and local market trends to inform business planning and strategic decision-making.

Candidate Profile

• Strong local property market knowledge and experience.
• Proven track record of consistently achieving and exceeding sales targets and KPIs.
• Established network of relevant local business and professional contacts.
• Demonstrated ability to convert market appraisals at a high level.
• Expert knowledge of residential property legislation and regulatory requirements.
• Comprehensive understanding of residential property market dynamics and commercial drivers.

This role offers an excellent opportunity for a senior estate agency professional to take ownership of a key London office and play a pivotal role in the continued growth and success of the business.

About The Company

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Benefits

Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.