Sales Associate

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Job Description

About EX NIHILO


Founded in Paris, EX NIHILO is a contemporary fragrance house that embodies a spirit of pure refinement, innovation, and individuality. Inspired by the French avant-garde, the brand offers a bespoke approach to perfumery, blending cutting-edge creation with the timeless codes of luxury.


Role Overview


We are seeking a Full-Time Sales Associate to represent EX NIHILO within HARRODS H Beauty Chester. The successful candidate will act as a brand ambassador, delivering a distinguished level of service that reflects the elegance and creativity of the EX NIHILO universe.


Key Responsibilities


  • Provide exceptional, personalised client experiences consistent with EX NIHILO’s luxury service standards.
  • Develop deep product knowledge to communicate the brand’s story, craftsmanship, and olfactory identity.
  • Build lasting client relationships to drive customer loyalty and repeat business.
  • Achieve and exceed individual and team sales targets.
  • Maintain impeccable counter presentation and adherence to visual merchandising guidelines.
  • Support promotional events and new product launches.
  • Uphold EX NIHILO and HARRODS values at all times.


Profile Requirements


  • Previous experience in luxury fragrance, beauty, or retail sales (premium environment preferred).
  • A genuine passion for perfumery and an understanding of the luxury client experience.
  • Excellent communication, interpersonal, and presentation skills.
  • Sales-driven mindset with the ability to deliver results through exceptional service.
  • Professional appearance and polished demeanor.
  • Flexibility to work weekends, late evenings, and key trading periods.


What We Offer

  • Competitive remuneration with performance-based incentives.
  • Extensive brand and product training.
  • Opportunities for professional growth within a luxury retail environment.
  • Exclusive employee benefits.

Apply
Location:
Chester
Job Type:
FullTime
Category:
Business

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