Sales Administrator

My client have been at the heart of responsible and sustainable sourcing, working with trusted producers and suppliers from around the world. We are a small but passionate team based in the Somerset countryside, supplying some of the UK’s best-known ethical and wellbeing-focused brands.

What makes us different? We care deeply about what we do from the quality of our products to the long-term relationships we build with our suppliers and customers. We combine decades of experience with a curious, forward-thinking mindset, always looking for better, fairer, and more sustainable ways to do business.

Sales Administrator Role Purpose

This is a key role in ensuring smooth day-to-day operations for both customers and internal teams. You will sit at the heart of our sales and customer service function, supporting order processing, customer communication, and internal coordination.

Full training will be provided, making this role ideal for someone with strong administration or customer service experience who is looking to develop their career within a purpose-led business.

Sales Administrator Key Responsibilities

* Receive and enter customer orders via email, phone, EDI, or website

* Check orders, send acknowledgements, and process them through to invoicing and dispatch

* Handle order queries, delivery issues, and stock requests via phone and email

* Support account managers with customer follow-up and administrative tasks

* Liaise with production, planning, and despatch teams to ensure customer requirements are met

* Maintain accurate records

* Run order and sales reports

* Support general sales administration activities

Sales AdministratorQualities & Attitude

* Honest and reliable

* Works well with others and contributes to shared goals

* Positive, “can-do” attitude with a willingness to learn new skills

* Good timekeeping and ability to meet deadlines

* Professional approach and strong alignment with company values

Sales Administrator Preferred Knowledge and Experience

* Previous customer service or administrative experience

* Good IT skills, particularly Microsoft 365 (Excel, Word, Outlook)

* Minimum of Grade 4 in Maths and English GCSE (or Grade C equivalent)

Sales Administrator Benefits & Hours of work

* Full training and ongoing career development opportunities

* Salary: up to £27k (DOE)

* Monday to Friday, office-based - 9am–5pm Monday to Friday

* 25 days holiday plus Bank Holidays

* Health scheme

* Cycle-to-work scheme

* Pension (4% employer contribution)

* Learning and development support

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy