Sales Admin & Customer Service Advisor
1 Days Old
Monday–Friday, 9:00am – 5:00pm
If you are motivated, organised, and passionate about delivering excellent customer service, we would love to hear from you.
Radiators 4u is a vibrant and growing company committed to developing talent and providing opportunities for career growth. We are looking for an enthusiastic and detail-oriented individual to join our team as a Sales Administrator & Customer Service Advisor in Portsmouth.
In this role, you will play a key part in supporting the sales function while acting as a primary point of contact for customers. You will help ensure a seamless customer journey from order placement through to delivery, contributing to both operational efficiency and customer satisfaction.
Key Responsibilities
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Process and manage customer orders accurately and efficiently across multiple platforms, including company websites, eBay, and Amazon
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Act as a first point of contact for customer enquiries via phone and email, providing timely and professional support
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Respond to queries relating to order status, delivery schedules, returns, and product information
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Proactively communicate with customers regarding order updates, delays, or out-of-stock items
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Review and validate customer orders and payments to ensure accuracy and compliance with security procedures
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Work closely with warehouse and logistics teams to ensure timely...
- Location:
- Hilsea
- Salary:
- £24,650 /annum
- Job Type:
- FullTime
- Category:
- Customer Service & Support