?? Desk-Based Account ManagerLocation: Gravesend?? Build Relationships. Drive Sales. Shape the Future.We're looking for a motivated, customer-focused Desk-Based Account Manager to join our fast-paced Packaging & Components team in Gravesend.This is more than just a sales role-you'll be at the heart of our customer relationships, helping businesses find the right solutions while driving growth and spotting new opportunities. If you enjoy connecting with people, closing deals, and making a real impact, this role is for you.?? What You'll Be Doing?? Drive Sales & Grow AccountsManage a portfolio of existing customers, building strong relationships and ensuring repeat businessHandle incoming enquiries, follow up on leads, and convert opportunities into salesIdentify upselling and cross-selling opportunities across our packaging solutionsWork closely with External Sales Teams to deliver a seamless customer experienceKeep CRM systems up to date with quotes, orders, and customer interactions?? Support Marketing & InnovationMake outbound calls to promote products, campaigns, and new initiativesProvide valuable frontline insights into customer needs and product performancePlay a role in the development and launch of new productsCollaborate with marketing to bring campaigns to lifeStay informed on market trends, competitor activity, and innovations?? Collaborate & ContributeWork cross-functionally with internal teams to deliver excellent serviceSupport monthly sales reviews and track performance against targetsShare customer feedback to help shape business decisions?? What We're Looking ForExperience in sales or account management (B2B, trade, or packaging preferred)A confident communicator who builds strong relationships with easeCommercial awareness and curiosity about market trendsComfortable working towards targets and KPIsOrganised, proactive, and confident using CRM systems and Microsoft tools? Bonus Points If You Have:Experience within construction / packaging industryWorked with end users or distributorsA creative mindset with fresh ideas and solutions?? About YouYou're proactive, driven, and thrive in a busy environment. You enjoy speaking with customers, finding solutions, and turning opportunities into results. You're a team player who brings energy, ideas, and a positive attitude every day.?? What's in It for You?Company pension planMedical cash planLong service rewards and enhanced pension contributions25 days holiday + bank holidaysFree parkingOffice perks including coffee, tea & fresh fruit?? Why Join Us?You'll be joining a supportive, growing business where your contribution truly matters. This is your chance to develop your career, influence customer success, and be part of a team that's always looking ahead.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.JBRP1_UKTJ