About the role Join our team as a Sales Account Executive, where you will take ownership of a portfolio of customers, primarily managing relationships over the phone (70% desk-based, 30% field-based). Your main focus will be on retaining, saving, and winning back customers to achieve licensed and unlicensed gross profit growth targets. You will grow and renew existing customer contracts, identify and promote business solutions, and ensure the integrity of customer data, effective contract administration, debt management, and query resolution. This role requires you to be proactive in developing strong relationships, maximising commercial value, and providing market insights to help shape innovative solutions.

What makes you just right for us? We're looking for a relationship builder with the drive to grow business and deliver outstanding service. You can communicate effectively with all levels, quickly uncover customer needs, and translate these into solutions. You’re organised, analytical, and confident on the phone, with a knack for solving problems quickly and thoroughly. Your IT skills are solid, and you’re ready to contribute to continuous improvement.

Essential Criteria English and Mathematics at Standard Grade (or equivalent) Proven ability to build successful business relatio...