Revenue Maximisation Manager

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Revenue Maximisation Manager
£53,251
Hybrid - Milton Keynes, Rushden,Peterboroughor Boston
Permanent, Full Time
JoinAmpliusas a Revenue Maximisation Manager, whereyoulllead the delivery of a consistent and sustainable approach to income recovery. This isa great opportunityto guide a dedicated team and work collaboratively across the organisation to improve outcomes, ensuring servicesremaincustomer-focused while strengthening our long-term financial position.
Salary: £53,251 per year
Contract: Permanent, full time
Your week: 36.25 hours Monday Friday 9am 5.15pm
Location: Hybrid with a weekly presence in either our Milton Keynes, Rushden,Peterboroughor Boston office.
Snapshot of your role
Lead and manage the recovery of sundry debts, including former tenant arrears, leasehold charges,rechargesand other non-rent income streams
Manage,supportand develop the Revenue Maximisation Team, setting targets, holding regular 1-2-1s and monitoring performance against KPIs
Develop and implement compliant,efficientand customer-focused debt recovery processes and procedures
Analyse collection data and produce performance reports for senior management and external stakeholders
Oversee legal action related to debt recovery, working with internal teams, legalservicesand enforcement agencies
Work collaboratively with internal teams and external partners to improve recovery outcomes and ensure joined-up working
Handle complex or high-risk cases, manage external agency relationships, and ensure complaints are resolved in line with policy and timescales
Whatyoullneed to thrive in this role
Proven experience in income collection and debt recovery within social housing or a similar environment
Experience of managing and developing a team, including setting targets and driving performance
Strong knowledge of sundry income streams and relevant legislation,regulationand good practice
Excellent leadership and communication skills, with the ability to engage effectively with customers and stakeholders
Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
A professional qualification in housing,financeor credit management (or willingness to work towards one)
Confident using IT systems, including case management tools and performance reporting dashboards
A fair,empatheticand customer-focused approach, with the resilience and adaptability to manage competing priorities and change
Please read the attached Job Description before applying so you get the full scope of the role.
You can read about our colleague benefits here - Ampliuscolleague benefits
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You mustresidein the UK for the duration of your employment and provide Right to Work evidence.
Closing: 26 April
Interviews: 8 May
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
If you have any questions, please contact the AmpliusTalent Team andwellbe happy toassistyou.
The Company
Ampliusis one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialisthousingand home ownership options.Werea team of over 1,300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.

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Location:
Peterborough
Salary:
£50,000
Job Type:
FullTime
Category:
Finance

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