Restaurant Manager

New Yesterday

RESTAURANT MANAGER
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. £30,000 per annum + monthly service charge payment
Benefits
4 weeks holiday rising to 5 weeks with service.
8 Bank holidays.
Free car parking.
In addition you will benefit from a range of company benefits including: Discounted hotel accommodation for yourself and your family at all hotels Discounted hair treatments at our two Utopia Spas Discount off all food & beverage at all hotels Discount of individual treatments booked in our two Utopia Spas Discount on retail products in our two Utopia Spas Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Place
Langshott Manor Hotel, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
4 AA Star, 2AA rosette Mulberry restaurant (40 covers), 22-bedroom hotel together with beautiful lounges and open fires, within stunning grounds including a moat. The hotel also has St Peters Bar for more informal dining, with sunny outside terraces for summer service outdoors. Afternoon Tea is a popular choice for residents and visitors with a variety of menus to suit every taste and occasion
The hotel also hosts Weddings (including outside ceremonies in the designated weddings garden), some being exclusive use.
Please see our website for a full list of facilities and sample menus
The Role
You will be responsible for food and beverage service standards across the following areas;
40 cover 2 Rosette Restaurant (breakfast, lunch and dinner service)
Afternoon tea service/ lounge service
Beverage service, bar tray service
Food and beverage service on our terraces
Wedding service and exclusive use service for corporate and leisure events. 60 covers maximum
You will report to the General Manager and have a small, dedicated team of full time and casual employees.
On a day to day basis you will be responsible for;
Ensuring the Restaurant/lounges are well presented ready for guests arrival
Ensuring all the pre-preparation for service is completed including the stocking of the dispense bar for bar tray service
Ensuring all guests entering food and beverage service areas are greeted warmly
Ensure that the team establishes guest needs and correct order taking
Ensuring the preparing of both alcoholic and non alcoholic beverages including cocktails is done to the required standards
Timely, efficient and friendly service of drinks and food across the service areas
Managing the guest journey, particularly during peak periods to support service teams and the kitchen brigade to deliver excellence
Support the team through training and coaching to ensure the team always adheres to the Mystery Guest Standards for the Restaurant and Bar.
Co-ordinating and delivering service of full afternoon tea in our lounges and on warmer days on our terraces
Ensure satisfaction checks are carried out with all guests to ensure service success, and where things go wrong rescuing service levels to ensure guest satisfaction.
Ensuring that all payments and guest charges are effectively managed, and payments received
Ensuring the guest areas are left in a presentable state at the end of your shift
In addition, you will be required to;
Complete weekly rotas and timesheets
Action recruitment and induction of new starters
Deliver effective training to support and motivate your team
Put forward new ideas and implement new initiatives to ensure the team succeeds
Ensure effective stock and resources are provided to meet guest demands and to allow staff to work and deliver in a professional and enjoyable way
Requirements
A passion for hospitality and guest service
Operational experience of managing a hospitality team to deliver results in 4-star hotel/2 Rosette restaurant or above
Smart appearance and friendly hosting skills
Good communication skills with guests and colleagues
Ability to work daytime and evening shifts including weekends to reflect business demands (5 days 45 hrs per week)
#restaurantmanager #2rosette #hotelrestaurant #restaurant #finedining
Apply
Location:
Horley
Salary:
£30,000
Job Type:
PartTime
Category:
Catering And Hospitality

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