Opened in October 2015, Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design. Set in the heart of Bankside, just steps from some of London's most famous landmarks such as Tate Modern, Borough Market and The Shard, Hilton London Bankside is home to 292 stunning guest rooms including 25 bespoke suites which offer breathtaking views of the city skyline. The hotel also includes one beautiful penthouse apartment which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline. In addition, the hotel brings a new neighbourhood eatery, OXBO Bankside to the area, alongside The Distillery, a cool and casual bar. The hotel also features Bankside's largest and most exquisite Ballroom accommodating up to 700 guests theatre style or 500 in a banquet setting. With a private entrance, a 6-metre high ceiling, dramatic chandeliers, a balcony and sweeping marble staircase leading to the Bankside Ballroom, this is a spectacular venue for any grand celebration, fashion show, awards ceremony or corporate event. Job Description Key responsibilities to your role: Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Assist customers to assigned dining or bar areas Provide menus and announce Waiter/Waitresss name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers queries Assist wait staff as needed What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. Youll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop youll have the opportunity to explore the business with various career options. We also offer: Hilton Hotel worldwide discounts rooms from £45 per night with 50% off in Food & Beverage Employee Recognition, Rewards and Events Recommend a Friend £350 Season Tickets Loan Cycle to Work Schemes Discount Chiropodist & Back therapy in the Hotel Guest Experience complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym Bespoke Training & Development opportunities leadership programs, complaint handling, Master Inn Holders, etc Opportunities to work and support our Local Communities About Us Set in one of Londons oldest and most culture-rich parts of the capital, Hilton London Bankside is ideally located just a walk away from some of Londons most famous landmarks including Tate Modern, Shakespeares Globe, Borough Market and The Shard. With a strong focus on design, each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic Bankside urban grittiness and polished contemporary design. You will find us very centrally located and within walking distance from several tube stations. Southwark tube station 5-minute walk Blackfriars tube station 5-minute walk Waterloo Station 13-minute walk London Bridge tube station 15-minute walk Role in our Family As A Host / Hostess in Oxbo restaurant you are the Welcoming face to our Guests, seating them and ensuring they have a fantastic experience from making a reservation until they leave What Happens Next Does this role suit your skillset? Apply now, this takes seconds, youll just need to provide some contact details along with a CV. Next, well review your details, and if successful well invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group. The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

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