Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ...

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

*Previous Applicants May Not Apply*

Join our Customer Relations Team at L&Q

We're looking for a passionate and motivated Resolutions Team Leader to join our Customer Relations team.

This is an exciting opportunity to lead a team of dedicated Resolutions Officers, ensuring our customers receive a fair, transparent and high-quality complaints service. You'll play a vital role in driving service excellence, supporting your team to achieve great outcomes, and ensuring compliance with the Housing Ombudsman Code.

If you're an experienced team leader who thrives on developing people, improving processes, and delivering exceptional customer experiences, we'd love to hear from you.

If this sounds like you, we would love for you to apply!

Your impact in the role:

Lead, coach, and motivate a team of R...