Residential Property Manager

Salary circa £24,000 to £25,000 dependent on experience + commission

Hours: MonThurs: 9am5pm (30 min lunch)

Friday: 9am5pm (1 hour lunch)

Saturdays: 9am1pm (1 in 4)

Benefits

• Additional leave
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Paid volunteer time
• Referral programme

Essentials

• Industry experience preferred but not essential
• Full UK driving licence
• Possessing, or willingness to undertake, a qualification meeting minimum requirements for Propertymark membership (MARLA)

Overall Objective

To manage an allocated portfolio of residential rental properties on behalf of landlords, from instruction through to letting and ongoing management.

The role involves marketing properties, vetting tenants, preparing tenancy documentation and managing the full tenancy lifecycle. Ongoing management includes compliance monitoring, lease renewals, rent reviews, mid-term inspections and arranging repairs in line with current legislation.

Training and completion of the Propertymark Level 3 Award in Residential Letting and Property Management will be required.

Key Responsibilities

Property Lettings

• Respond to enquiries and organise accompanied viewings
• Collect applicant information in line with GDPR and process referencing through third-party providers
• Guide applicants through the move-in process from application to tenancy start
• Prepare tenancy and compliance documentation
• Ensure properties are ready for tenancy including organising repairs or cleaning
• Collect initial rent and deposit monies and register deposits within government schemes
• Undertake key handovers and tenancy sign-ups

Marketing

• Ensure properties are marketed to a high standard in line with Consumer Protection Regulations
• Take property images, prepare floorplans and produce accurate property descriptions and brochures

Property Management

• Act as the main contact for landlords and tenants across an allocated portfolio
• Ensure properties meet legislation for the Private Rented Sector
• Monitor compliance including gas safety checks, EICR reports, EPCs and smoke/CO detection
• Arrange repairs through approved contractors and liaise with landlords and tenants
• Manage lease renewals and rent reviews, providing market advice and serving notices where required
• Organise and carry out mid-term property inspections
• Liaise with credit control regarding rent arrears and advise landlords
• Manage tenant vacates including check-outs, deposit negotiations and re-letting strategy

Additional duties include handling general enquiries, promoting company services, managing property keys securely and taking rental payments when required.

Key Skills

• High levels of customer service and professionalism
• Strong IT skills including Microsoft Office (property management systems beneficial)
• Self-motivated with good organisational and time management skills
• Ability to work independently and as part of a team
• Commitment to ongoing professional development
• Ability to build relationships with contractors and suppliers

Other

• Maintain a positive customer-focused attitude in line with company policies
• Adhere to all health & safety and security procedures
• Promote other areas of the business where appropriate
• Full UK driving licence and ability to attend appointments across West Yorkshire (pool vehicle available)
• Assist other areas of the department during busy periods or holiday cover

Compliance & Security

• Ensure compliance with company policies including Treating Customers Fairly, regulatory conduct, complaints procedures and training requirements.
• All work must comply with relevant legislation including the Bribery Act 2010, Data Protection Act 1998, GDPR and the Data Protection Act 2018.
• Ensure all personal data is handled securely and report any breaches or system weaknesses to a director.

Interested? If you feel that you possess the relevant skills and experience please send your cv by return.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. xbpsjku Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.