Resident Liaison Officer

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Resident Liaison Officer (RLO) Location: London Industry: Building and Construction Contract Type: Permanent | Full-Time Salary: £30,000 - £40,000 (depending on experience)
Our client is a growing façades contractor delivering external envelope and remediation works across London. They are looking to appoint a Resident Liaison Officer (RLO) to support ongoing projects, acting as the key link between site teams and residents.
This is a vital role ensuring smooth communication, minimal disruption, and a positive experience for residents throughout project delivery.
The Role
The Resident Liaison Officer will be responsible for managing all resident communication across live projects, ensuring works are clearly communicated and any concerns are handled professionally and efficiently.
You will work closely with site teams and project managers to support the successful delivery of façade and external works.
Key Responsibilities
Acting as the main point of contact for residents throughout project delivery Communicating project timelines, works schedules, and potential disruptions Managing resident queries, complaints and feedback in a professional manner Arranging and attending resident meetings, drop-in sessions and consultations Supporting site teams to ensure minimal disruption to occupied properties Keeping accurate records of resident interactions and communications Assisting with access arr...
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Location:
London
Salary:
£30,000 - £40,000 /annum plus benefits
Job Type:
FullTime
Category:
Care & Social Services

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