Resident Liaison Officer – LegacyBuild a Career with Purpose at Dandara Living.If you’re passionate about people, communication, and making a genuine difference in residents’ lives, Dandara Living offers a role with real impact. Join a business where your work helps create safer homes, supports communities through change, and ensures residents feel informed, supported, and respected throughout essential building works.At Dandara Living, you’ll be part of a collaborative, experienced team delivering meaningful projects across our legacy portfolio, with the opportunity to build strong relationships and take pride in the difference you make every day.About The RoleThis is a site‑based role, primarily across Manchester, with occasional time in our Altrincham office, supporting Dandara Living’s Legacy team. The Legacy team is responsible for upgrading pre‑Grenfell apartment buildings to meet current building safety and fire remediation legislation.Reporting to the Client Liaison & Contracts Manager, the Resident Liaison Officer plays a critical role in supporting project delivery through direct communication with residents and leaseholders. You’ll act as a key point of contact on site, helping to coordinate access, manage expectations, support resident welfare, and ensure works are delivered as smoothly as possible in live, occupied environments.Alongside resident engagement, the role includes responsibility for document control processes across Legacy sites, ensuring accurate records, compliance, and robust data management throughout each project.What You Will DoAct as the primary point of contact for residents and leaseholders on siteSupport planning and programming of works in occupied apartments and communal areasCoordinate access arrangements and assist with resident relocations where requiredCarry out daily welfare checks and respond to resident queriesDeliver resident communications including letter drops, phone calls, and correspondenceMaintain and update resident query and communication trackersAttend site meetings and provide regular progress updates to key stakeholdersSupport stakeholder and expectation management across live sitesMonitor site conditions and report risks or issues promptlyMaintain high standards of housekeeping in collaboration with site teamsManage document control processes using A Site (or similar systems)Ensure GDPR compliance when handling resident dataSupport audits and compliance tracking across all Legacy sitesAssist in identifying and mitigating health and safety risks in occupied buildingsWhat You Will HaveExperience in a construction or site‑based roleExperience working in live, occupied environments (ideally residential)Strong communication skills with a calm, approachable, and professional mannerConfidence engaging with residents, stakeholders, and site teamsGood knowledge of health and safety and CDM requirementsExperience using A Site or similar document control systemsA construction qualification or equivalent site experienceFire stopping experience (desirable, not essential)A full UK driving licence, with flexibility to travel between sitesWhat We Will Offer YouDandara is a market‑leading developer in the living sector, delivering Build‑to‑Rent, Single Family Housing, and Purpose‑Built Student Accommodation. Through Dandara Living, we design, develop, and operate award‑winning residential schemes across the UK, with a growing focus on the responsible management and remediation of legacy buildings.Our in‑house expertise spans land acquisition, design, development, procurement, delivery, and long‑term asset management, offering exposure to the full property lifecycle.Our Benefits IncludeSalary between £32,000 – £37,000 (dependent on experience)33 days holiday plus the option to buy up to 5 moreUp to 5% matched pension scheme3× salary life assurance (option to increase to x4)Employee Assistance Programme (EAP)24‑hour Digital Doctor accessHealth Assured Wisdom AppCompetitive parental leaveDiscounts platform with hundreds of retailers, restaurants, and gymsWorking PatternMonday to Friday, 08:00 – 17:30 (excluding bank holidays)Important NoteNo agency applications will be considered for this role. Any CVs received will be treated as a free gift. #J-18808-Ljbffr