Reservations Agent

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Job Role: Reservation Agent for Selfdrive-UK
Job Location: Chiswick, London
Pay: £30,000.00 per year
Car & Van Subscription | Sales-Focused Role
Full-Time | London | Competitive Salary + Bonus
Are you a hungry, target-driven sales professional who thrives on converting enquiries into bookings?
Do you enjoy speaking with customers, building instant rapport and closing deals?
Selfdrive UK is looking for an ambitious Reservation / Booking Agent to join our fast-growing car and van subscription business, where your ability to turn calls into confirmed bookings will directly impact your earnings and career progression.
This is a fantastic opportunity for someone with a strong sales mindset, excellent communication skills and a passion for delivering an exceptional customer experience.
Experience within car and van rental, leasing or vehicle subscription would be highly advantageous, although not essential for the right person with proven sales ability.
The Opportunity
This is far more than a standard booking role.
You will be at the heart of the business, handling high volumes of inbound enquiries, converting leads into confirmed bookings and helping drive revenue growth.
We need someone who is commercially minded, proactive and genuinely hungry for business.
You must be confident in speaking to customers, understanding their needs quickly, overcoming objections and guiding them through a smooth and transparent booking journey.
What You’ll Be Doing
-Handling inbound sales calls and booking enquiries
-Converting enquiries into confirmed vehicle bookings
-Working towards and exceeding daily, weekly and monthly targets
-Upselling suitable vehicle options and subscription packages
-Managing customer conversations via phone, email and WhatsApp
-Building trust and strong rapport from the first interaction
-Following up warm leads to maximise conversion rates
-Processing bookings accurately and efficiently
-Checking customer criteria and eligibility
-Taking secure customer payments
-Delivering a seamless customer journey from enquiry to booking
-Clearly explaining pricing, terms and subscription options
-Identifying every opportunity to win business
What We’re Looking For
We want someone who loves sales and enjoys winning business.
You’ll ideally have:
-Previous experience in sales, reservations, bookings, telesales or customer conversions
-Car / Van rental or automotive industry experience (ideal but not essential)
-A target-driven and competitive attitude
-Confidence in closing sales over the phone
-Strong objection-handling skills
-Excellent communication and people skills
-A friendly, professional and persuasive manner
-High attention to detail
-Strong organisational skills
-A genuine passion for customer service and results
The Right Person Will Be
-Hungry to earn
-Motivated by targets and commission
-Confident and persuasive
-Commercially aware
-Energetic and driven
-Friendly and personable
-Focused on delivering results
What’s In It For You
* Competitive basic salary
* Bonus / commission structure
* Clear career progression opportunities
* Growing and ambitious business
* Supportive team culture
* Ongoing training and development
If you’re someone who enjoys closing deals, hitting targets and being rewarded for performance, we’d love to hear from you.
Job Types: Full-time, Permanent
Work Location: In person
Immediate Joiners based in UK
Apply
Location:
Hounslow
Salary:
£25,000 - £30,000 /annum Commission & Incentives
Job Type:
FullTime
Category:
Other

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