Research Manager (Self Serve) – Tech & AI Empowered Research Agency

London (Hybrid Working)

£40,000 to 45,000 + benefits

This Tech & AI enabled agency has created a dynamic platform and data products to enable a range of clients to acquire powerful data about what we think and do as consumers and citizens. They are on a mission to close the knowledge gap on public opinion and offer clients deep insight at the speed of software.

Their superstar research team is the cornerstone of achieving this and they are looking to expand the team. This will be a varied role — one day you may be working with some of the largest media or consumer goods companies another day you may be helping a smaller non-for-profit organisation achieve their own mission.

This is a role within the research team to lead on delivering surveys and research projects through a platform, working closely with clients who use the platform on their own to provide timely service.

This role sits within a research team of 15, leading on the self-serve offer. You will be responsible for driving forward this part of the business, working with other members of the team to support you in delivering these (RE, SRE, and RM).

You will be independently owning and delivering quantitative research projects for clients using the proprietary technology platform across a range of consumer sectors and audiences, acting as the main point of contact for clients, lead client calls and comms to strategically advise on new projects, survey design, and provide updates during projects, be ultra responsive to client needs and requests, drive improvement and innovation, own and expand client accounts and line manage more junior members of the team

This is a great role for someone who has a good understanding of quantitative market research, and is looking to get more ownership, autonomy, and client-facing opportunities. You will be a great fit if you:

• Have gained 3 years as a researcher in the quantitative (or mixed-methods) market research industry
• Can help clients see around corners by spotting pitfalls from poor sampling, survey design decisions, and then working with them on a pragmatic solution
• Have a track record delivering fast-paced quantitative research across a range of use cases, such as brand tracking, campaign or ad testing, and ad hoc studies
• Eager to learn about a new way of doing research combining proprietary tech with researchers who partner with clients like an extension of their team
• Experience cleaning raw data and ensuring exceptional quality standards