ABOUT US

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

JOB DESCRIPTION

We have a new opportunity for a Repairs Surveyor to join our Guinness Property team. As a Repairs Surveyor, you will carry out surveys and property inspections and oversee the delivery of subcontracted repairs to ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.

Reporting into our Complex Repairs Manager, you will carry out surveys of properties within your specified region, including Damp Mould and Condensation inspections. You will be responsible for diagnosing the cause of complex faults and failures, and post-inspection works supporting Guinness Property to ensure high-quality, optimum works are delivered in budget, on time, safely and to a high standard whilst achieving and maintaining customer satisfaction KPIs and ensuring value for money is achieved through the delivery of effective procurement and management of repairs.

What were looking for:

Were a customer-focused organisation, so we know that how we do things is just as important as what we do. Youll be experienced and knowledgeable in surveying properties, youll also have great customer service skills and the ability to work autonomously to assess and improve property standards. Youll also be able to demonstrate the following essential skills and experience:

• Excellent level of knowledge of building construction standards and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience in undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids work, planned and cyclical repairs requirements.
• Ability to be proactive and work on own initiative, with limited supervision.
• Experience in managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
• Full Driving Licence.

Desirable Experience:

• A good understanding of the context of social housing
• Experience in working within a commercially aware environment.

Essential Qualifications:

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
• Evidence of continuous professional development.

Desirable:

• Level 4 VRQ Certificate in Managing Damp, Mould, and Customer Care in Housing.
• RICS (Building Surveying) or MCIOB membership.

Offers are subject to satisfactory driving licence and onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

If youre interested in joining us and would like to apply for this role, we would love to hear from you!

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Benefits

• Holidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
• Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
• Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. xbpsjku You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
• Performance Pay:Annual Performance Score bonus subject to eligibility
• Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death
• Health Plan Options:There are a couple of health care schemes available depending on the post grade
• VDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work

Additional benefits include:

• Access to the Finance wellbeing portal
• Professional subscription annual payment
• Travel season ticket loan
• Car lease scheme