Job Title: Repairs Supervisor - Reactive Maintenance
Location: Brent (Office-Based with Site Visits)
Rate: £27 per hour
Type: Temporary to Permanent
Benefits: Company Van + Fuel Card

We are currently seeking a Repairs Supervisor to join a busy reactive maintenance team working on social housing properties in the Brent area. This is a hands-on supervisory role involving a mix of office-based coordination, site inspections, and tenant liaison. You'll be responsible for ensuring the smooth delivery of reactive repairs, managing operatives, and helping maintain high levels of customer satisfaction.

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  Supervise a team of operatives carrying out day-to-day reactive repairs

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  Carry out pre- and post-inspections to ensure works are completed to standard

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  Allocate and schedule works in coordination with the operations team

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  Handle tenant enquiries and complaints, providing prompt resolutions

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  Communicate with residents by phone and in person regarding ongoing issues

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  Liaise with subcontractors and suppliers as required

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  Monitor productivity, quality, and H&S compliance on jobs

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  Use internal systems to manage and update job progress

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  Previous experience as a Repairs or Maintenance Supervisor

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  Strong knowledge of reactive repairs and social housing environments

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  Excellent communication and organisational skills

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  Confident using phones and IT systems in a busy office setting

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  Ability to manage operatives and resolve on-site issues quickly

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  Full UK driving licence (van and fuel card provided)

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