Repairs Senior Operations Manager

New Yesterday

Repairs Senior Operations Manager £73,000 - £81,400 –

West London

This is a senior management role - Permanent, Full-Time vacancy .

Your new role

Are you a strategic thinker with a passion for driving commercial success? Do you have experience in repairs and maintenance and financial oversight? If so, we’d love to hear from you!

We're excited to say our repairs and maintenance team is expanding and delivering more services across our properties to support our ambitions of leading our sector in customer service – and we need you!

As our Senior Operations Manager (London), you’ll play a key role in ensuring the efficiency and profitability of our repair and maintenance operations. You’ll lead and be accountable for the delivery of high-quality property Response Repairs Service, complaint handling across Octavia/London all while working with a fantastic team that’s dedicated to delivering top-quality services.

Using your experience to deliver proactive and forward-thinking approach, you’ll lead on a collaborative working style with all stakeholders to build strong relationships within Homecare and across all other client and resident panels. You’ll work closely with the Head of Service, Finance Business Partner and Directors on the forecasting and reconciliation of the budgets of the response repairs work stream.

You'll be working from our London office, where this job role is predominantly based, working alongside colleagues and our contracting partners.

You will need demonstrable experience/ role model of working in a similar leadership capacity.

Ability to build strong relationships across all areas and levels. Inspiring developing and mentoring diverse teams.

Demonstrate considerable commercial/ Operational experience when dealing with 3rd party contractor deliver in a property service arena.

H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe.

Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing 5 or equivalent).

Demonstrable significant management level experience with budgetary responsibilities and management. IT Literate with experience of repair management systems, the application of job management and diary planning for a significant size workforce

Proven experience analysing and diagnosing complex problems and implementing effective solutions, supporting continuous improvement
Apply
Location:
London
Salary:
£73,000 - £81,400 /annum Extensive benefits
Job Type:
FullTime
Category:
Property Services

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