Repairs Manager

5 Days Old

Repairs Centre Manager
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Location: Cambridge (Onsite, 5 days per week) Salary: £45,000£52,000 Type: Full-time, Permanent A growing communications technology business is seeking a Repairs Centre Manager to oversee the daily operations of its Cambridge Service Centre. The role focuses on delivering high-quality repair services in line with SLAs and KPIs, while leading and developing a technical team. Key Responsibilities Lead, develop, and performance manage the repairs team Ensure service delivery meets contractual SLAs and business targets Act as the main customer contact for repair services and escalations Manage workflow, capacity planning, and repair centre costs Maintain compliance across health & safety, quality, and security standards Drive process improvements and support new product introductions Liaise with internal departments and regional repair partners Requirements Electronics qualification (minimum ONC or equivalent) Experience supervising teams within an electronics repair or manufacturing environment Strong customer-facing B2B experience Experience managing SLAs xehkeey and service workflows within an ERP system Commercially aware, data-driven, and organised Full driving licence and flexibility for occasional travel Whats on Offer £45k£52k salary Onsite role in Cambridge Leadership position within an innovative technology environment Opportunity to shape operational performance and service excellence
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Location:
Cambridge
Job Type:
FullTime
Category:
Construction And Property

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