At Paradigm Housing Group, we're committed to ensuring our homes meet the highest standards of safety and wellbeing. As part of our response to Awaab's Law, we're expanding our Property Services team and are looking for a proactive and organised Repairs Coordinator to help us manage and monitor cases related to damp, mould, and emergency hazards. This is a vital role at the heart of our operations, ensuring urgent repairs are triaged, scheduled, and completed within legal timeframes, while keeping residents informed and supported throughout the process. What you'll be doing: Acting as the central point of contact for damp and mould cases

Ensuring all repairs are scheduled and completed within Awaab's Law timeframes

Coordinating emergency and follow-on works, including subcontractor allocation

Keeping residents updated and supported throughout the repair journey

Maintaining accurate case records and ensuring systems are updated in real time

Supporting the Repairs Manager with performance tracking and reporting

Collaborating with internal teams and external contractors to deliver effective solutions

Prioritising disrepair cases, complaints, and asset referrals

What you'll...