Repairs Administrator

12 Days Old

Were looking for a confident, adaptable administrator ideally from a Sales or Production environment to join an expanding manufacturing business near Camberley. This position supports the administration of customer repairs for a range of equipment and ensures maximum customer satisfaction and compliance with shipping regulations.
The Repair Administrator will: Progress goods received for repair, ensuring all internal vetting processes are completed prior to acceptance of the goods for repair. Obtain authorisation from the Quality Department for approval if goods are within warranty period. Attend weekly meetings to monitor all customer repairs, liaising with the Repair Department and customers to manage and meet demands. Prepare quotations for repaired goods and process POs from customers. Coordinate the shipment of repaired goods back to customers across the world. Produce accurate and timely invoices to customers for all repair orders. Respond to customer queries, seeking answers from other departments as required. Arrange collections from suppliers both in the UK and overseas on behalf of the Purchasing team. Training will be given and the ideal candidate for this role will be a confident communicator who enjoys mucking in and taking ownership of their work. The position could suit a '2nd jobber' or someone with more experience.
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Location:
Camberley
Salary:
not provided
Category:
Admin, Office, Secretarial & PA

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