A leading IT services provider is seeking a Customer Success Manager to enhance client relationships and ensure service excellence. This remote position requires occasional travel to customer sites in Reading and London. The successful candidate will manage service delivery, lead reviews, and collaborate with technical teams to drive customer satisfaction. Essential skills include strong ITIL knowledge, stakeholder management, and the ability to maintain operational excellence. Experience in a customer-facing service role within an MSP is required. #J-18808-Ljbffr