Relationship Manager – SME Commercial Banking – North East
New Today
Job Title: Relationship Manager – SME Commercial Banking – North East
Location: Newcastle
Salary: Competitive package available
Hours: Full Time
Working Pattern: Hybrid – currently involves spending at least one day per week, or 20% of your time, at your office location.
About the Opportunity
We’re looking for a passionate and driven Relationship Manager to take ownership of a high‑profile SME portfolio in the North East. It is a strategically important portfolio with strong growth potential. Your role will be pivotal in enhancing client confidence, retaining existing business, and driving new opportunities.
You'll work with businesses turning over between £3m–£10m, helping them unlock their potential through tailored financial solutions. You’ll be the face of Lloyds Bank to existing and new clients, building trust, delivering value, and driving growth in a region where relationship management is key.
Responsibilities
Supporting high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a “trusted advisor”
Proactively identifying and delivering Commercial Banking solutions to meet the business needs of these clients – including day‑to‑day banking, payments, deposits, cards and lending
Building a strong network of internal and external partners to open doors and create opportunities
Leading the charge to win new‑to‑bank clients through strategic outreach and relationship building
Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs
Handling the ‘Risk’ side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero
Qualifications
Proven ability to build and maintain strong client relationships and influence external partners
A track record of winning new business in a competitive environment within corporate or commercial banking
Strong credit and risk management skills, with experience in evaluating propositions and making confident recommendations
Excellent communication and negotiation skills, including understanding legal documentation and commercial terms
A proactive, self‑starting approach with the ability to work independently and as part of a high‑performing team
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
Benefits
A generous pension contribution of up to 15%
An annual performance‑related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave
Our Commitment to Equality
We are committed to creating an environment in which everyone can thrive, learn and develop. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers.
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- Location:
- Newcastle Upon Tyne
- Job Type:
- FullTime
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