Regional Service Manager South West (Bristol Based)Circa £55,000 Company Vehicle BonusAre you an experienced Regional Service Manager with a passion for exceptional aftersales delivery? This is an outstanding opportunity to join a market-leading special-purpose vehicle organisation as their new Regional Service Manager for the South West region. Based in Bristol, youll play a pivotal role in driving operational excellence, customer satisfaction, and aftersales performance across a busy and successful Service Centre.As the Regional Service Manager, youll take ownership of all service and aftersales functions, ensuring that your team delivers the highest technical standards while maintaining a professional and well-organised depot environment. This is your chance to lead, motivate and elevate a team within a thriving and supportive business.----------------------------------------Key Responsibilities for the Regional Service Manager:Deliver an exceptional customer experience and respond to customer requirements promptlyMaximise all Service Centre resources to improve efficiency and aftersales throughputEnsure all technicians complete work to the highest mechanical and safety standardsOversee accurate and timely completion of all administrative and aftersales documentationMaintain excellent depot housekeeping, presentation, and image standardsSupport the Service Centre Controller with daily job prioritisationAchieve monthly objectives across service and aftersales performanceMonitor overheads and ensure budgets are adhered toDrive increased profitability within the Service CentreContinually improve technician efficiency, utilisation, and productivityProvide technical support on complex or challenging jobsManage parts stock levels within both the depot and engineers vansAchieve the highest possible Fixed First Visit rateApprove holidays and support workforce planningIdentify technician training needs and support ongoing developmentConduct annual and probationary performance reviewsCarry out regular customer visits to maintain strong relationshipsOversee contract management and aftersales service delivery----------------------------------------Regional Service Manager Experience & Skills Required:Previous experience within a Service Manager or aftersales management roleConfident and effective in customer-facing situationsBackground in special-purpose vehicles, plant, manual handling, or HGVStrong communicator and natural team leaderSAP experience desirableProven management experience within service or aftersales operationsFull clean UK driving licence----------------------------------------If you're the Regional Service Manager ready to lead a high-performing team and strengthen aftersales delivery across the South West, click apply now we'd love to hear from you.This position may also be known as Regional Aftersales Manager, Regional Service Operations Manager, Service Centre Manager, Area Service Manager, Field Service Manager, Regional Engineering Manager, Technical Service Manager, Regional Maintenance Manager, Field Engineering Manager, Regional Customer Service Manager, Regional Aftersales Operations Manager, Client Service Delivery Manager, Head of Regional Service, Regional Operations Manager, Service Excellence Manager, Regional Workshop Manager, Regional Fleet Service Manager, Plant Service Manager, HGV Aftersales Manager, or Specialist Vehicle Service Manager.INDKAJBRP1_UKTJ