Receptionist

New Yesterday

Job Description

Receptionist x 2 – Creative Wellness Studio

Location:: Birmingham Studio - onsite


Shift patterns: Monday, Tuesday and Wednesday - 2.30pm - 9.30pm

OR

Wednesday and Thursday - 2.30pm - 9.30pm


Salary dependant on shifts: £17,136 for 3 days work and £11,424 for 2 days


Are you a people person who thrives in a vibrant, customer-facing environment?

A well-established and fast-growing creative wellness studio is looking for an experienced and confident Receptionist to join their front-of-house team. You'll be the first point of contact for members and guests, creating a warm, welcoming experience while keeping operations running smoothly behind the scenes.

This is the perfect opportunity for someone who takes pride in delivering excellent service, enjoys variety in their day-to-day tasks, and is passionate about community, wellbeing, or lifestyle spaces.

Key Responsibilities

  • Greet all members and visitors with a professional, friendly attitude
  • Manage class bookings, check-ins, and cancellations efficiently
  • Respond to member inquiries via email, in person, and social media
  • Process payments and manage billing queries
  • Troubleshoot account issues or escalate where needed
  • Coordinate with external services (cleaning, maintenance, etc.)
  • Monitor and replenish essential stock and merchandise
  • Help maintain a safe and organised studio environment

✅ Ideal Candidate

  • Experience in a receptionist, front-of-house, or hospitality role
  • A confident communicator with a calm, friendly presence
  • Highly organised, detail-focused, and able to multitask
  • Able to work afternoon to evening shifts (2:30 pm–9:30 pm)
  • Flexible and willing to support occasional weekend events
  • Passion for wellness, fitness, or creative industries is a bonus

Working Hours

  • Standard shift: 2:30 pm – 9:30 pm
  • Occasional early start or late finish for events or studio needs

Apply
Location:
Birmingham
Job Type:
PartTime
Category:
Business

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