Receptionist

New Today

Receptionist

Location: Elephant & Castle, London

Hours: 7:00-15:00, Monday-Friday

CBRE is the global leader in commercial real estate services, employing over 70,000 professionals across 48 countries. We are driven by our vision to be the preeminent, vertically integrated, globally capable real estate service firm - and we're looking for an exceptional Receptionist to join our team.

As the first point of contact for visitors and clients, you'll play a critical role in shaping our customer experience. This is an opportunity for someone who loves people, thrives in a polished corporate environment, and takes pride in creating a warm, professional and memorable welcome.

About the Role

As our Receptionist, you will be the face of our organisation - delivering a seamless, friendly, and highly professional front-of-house experience at all times. You'll ensure every guest feels welcomed, informed, and supported, while maintaining the highest standards of presentation and service.

Key Responsibilities

Deliver an exceptional customer service experience for building residents, guests, and callers.
Greet all guests courteously, anticipate their needs, and ensure a smooth arrival and departure.
Manage visitor registration and host notifications with efficiency and accuracy.
Issue visitor passes and explain safety, security, and evacuation procedures.
Maintain an immaculate, organised, and professional reception desk and surrounding areas.
Ensure the reception desk is manned at all times during operating hours.
Complete daily activity logs and shift checklists to support efficient operations.
Manage meeting room and induction bookings.
Arrange taxis and transport for staff and visitors using approved suppliers.
Confidently operate a variety of IT systems and hotel/resource booking platforms.
Assist guests with luggage and provide secure storage with receipt tagging.
Support the Facilities Management team with administrative tasks as required.
Provide local information including travel updates, directions, and transport schedules.
Contribute to team communication via the Customer Service noticeboard.

What We're Looking For

Strong background in a customer service-focused environment (hotel or corporate setting preferred).
Experience using resource or hotel reservation systems.
Confident, professional, and polished communication skills.
Excellent time management and organisational abilities.
Strong computer literacy and ability to learn new systems quickly.
A warm, service-oriented approach with the confidence to engage people at all levels.
Ability to memorise names and recognise faces - creating a personalised welcome.
A collaborative team player who takes pride in delivering high standards.

Why Join CBRE?

At CBRE, you'll be joining a world‑class organisation where customer experience is at the heart of everything we do. You'll be part of a supportive team, gain exposure to a prestigious corporate environment, and have opportunities to grow your career within a global business.

Ready to Apply?

If you are passionate about people, committed to excellence, and enjoy being at the centre of a dynamic workplace, we'd love to hear from you
Apply
Location:
Beckenham
Job Type:
FullTime
Category:
Customer Services

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