About Jumeirah & the Hotel: Jumeirah,agloballeaderinluxuryhospitalityandamemberofDubaiHolding,operatesan exceptionalportfolioof31properties,including33signatureF&Brestaurants,acrossthe MiddleEast,Europe,AsiaandAfrica.In1999,Jumeirahchangedthefaceofluxury hospitalitywiththeopeningoftheiconicJumeirahBurjAlArabandthebrandisnow renownedworldwideforitsdistinguishedbeachfrontresorts,esteemedcityhotelsand luxuryresidences. FromthecontemporaryMaldivianislandparadiseatJumeirahOlhahaliIslandtotheart-inspiredJumeirahCapriPalaceinItalyandthemoderntwistonaBritishclassicatJumeirahCarltonTowerinLondon,thebrandhasbecomesynonymouswithwarmand generous serviceandtheabilitytocraftdistinctiveandpurposefulexperiencesthatbringjoytoguestsfromacrosstheworld. LocatedintheheartofKnightsbridge,JumeirahCarltonTowerisalandmarkLondonaddresswhereheritagemeetscontemporaryluxury.Thehoteloffersstunningviewsacrossthecity,accesstotheprivateCadoganGardens,avarietyofdiningexperiences,andarooftophealth clubandspawithLondonslargestnaturallylitswimmingpool. About the role: The Peak Fitness Club and Spa at The Carlton Tower Jumeirah will offer hotel guests and club members world class treatments, wellness and fitness classes such as Yoga and Pilates with breath-taking views over Londons iconic skyline. As a Peak Receptionist, you will be the first point of contact with Club Members and hotel Guests, reception colleagues should provide a friendly welcome and the highest level of efficient service in order to meet any needs of members. This role works in the Peak and Pool reception and oversees the safety of members as required. Your duties will include; To courteously welcome all members to the Club on each visit. To ensure that all members "sign in" correctly providing all the necessary details, thus proving they are bona fide members of the Club. To ensure that attendance data of residents is accurately recorded in the members file. To be a primary source of information about the Club and the Hotel to all members. To make appointments for members to receive any services offered by the Club, both from callers in person and telephone callers taking the full details and explaining our cancellation policy as well as obtaining Credit Card details and contact details from every appointment booked in the Spa in order to guarantee the bookings. To ensure that throughout the day the Changing Rooms are adequately stocked with all guest supplies (i.e. soap, shampoo, water, cups, toilet paper, hand drying towels etc.) About You: The ideal candidate for this position will have the following experience and qualifications: Have experience in a similar position within a luxury 5 star environment Have a passion for your work and the ability to innovate, with a proven track record within luxury environments Have the ability to operate in a diverse and luxury environment with a focus on guest experience Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement Excellent level of English About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes Competitive salary + excellent service charge Extra holiday for significant Birthdays (21.30.40. etc.) Life insurance Jumeirah perks website access discount F&B and Spa treatment discount Dry cleaning of uniform or Business attire Meals on duty Employee assistance programs Wellness benefits Chiropodist, Flu jabs, and more! Taxi service after hours Social events & recognitions programs Ongoing training & development Wedding/Baby gift Cycle scheme Internal transfer scheme Eye test and discount for VDU users Dental cash back plan External transfer scheme 3 Months Service : Company Sick Pay Travel Card Season Ticket Loan Live Your Guest Life Stay 6 Months Service: Jumeirah Discounts Stays in other Hotels Cycle Scheme Internal Transfer Scheme Eye Test & Discount for VDU Users Dental Cash Back Plan 1 Years Service: External Transfer Scheme 2 Years Service: Group Pension Plan with enhanced contributions Income Protection Scheme

TPBN1_UKCT