Were looking for a friendly and personable Receptionist to join our team at Hell Bay Hotel on the beautiful island of Bryher. Join our team for the 2025 season, with live-in hospitality and housekeeping opportunities for couples and friends on Tresco Island and at Hell Bay Hotel in the beautiful Isles of Scilly. Department: Hell Bay Hotel Salary: From £12.40 per hour, dependent on experience Hours: 40-45 hours per week, with 2 days off Contract Length: Seasonal, March October (dates can be flexible) The Role You'll be responsible for welcoming and checking guests in and out of the hotel, making and assisting with hotel reservations and quotes, responding to emails, and undertaking administration and secretarial duties as required. You will assist guests with general queries, as well as providing information regarding boat trips, local knowledge and informing guests of travel arrangements and pick up times. Day to day tasks will include handling mail, daily hotel banking, listening to guest baby monitors in the evenings, and restocking the hotel shop, as well as processing shop transactions. Standards will be maintained by ensuring the office is kept clean and tidy, and undergoing any additional training required to assist you in the role. Our Ideal Candidate Must have a polite and friendly manner Able to work well as part of a team as well as alone Should have excellent customer service skills that can be evidenced Must have English fluency and the ability to converse easily with a wide range of people, both in writing and verbally Will be self-motivated with a proven ability to work in an organised and efficient manner Should have the ability to remain calm and professional in busy and highpressure situations Must have ability to prioritise tasks effectively Must have a working knowledge of Microsoft Office software such as Outlook, Excel, Word and Access Previous work experience in a reception or reservations environment is desired About Tresco Island and Hell Bay At the heart of the Isles of Scilly archipelago, 28 miles from the Cornish coast, Tresco Island is a family-run business comprising the whole island of Tresco and the Hell Bay Hotel on the neighbouring island of Bryher. With timeshare and rental cottages, a 16-bedroom inn, two restaurants, a worldfamous garden, a spa, an art gallery, a shop and a working farm, Tresco is a subtropical island known for its deserted bays, aquamarine seas and exceptional guest experiences. Just across the water on the neighbouring island of Bryher, Hell Bay Hotel stands as Scillys highest-rated hotel and restaurant. Our boutique hotel offers 25 suites, a 3AA Rosette restaurant, a Crab Shack and wellness facilities - a haven of calm amidst the wild seascape of Bryher's west coast. Working and Living Here If the breathtaking views and island lifestyle aren't enough, we offer excellent pay rates, on-island accommodation, travel to and from the island, and a great range of benefits. We're proud to offer competitive pay above the National Living Wage, and many positions offer gratuities. Some positions also offer meals on duty and pathways for progression for the right people. Our range of staff benefits is constantly evolving and currently include a 20% discount in our eateries and shops, unlimited scheduled boating to explore the archipelago, subsidised spa membership and treatments, free entry to Tresco Abbey Garden, an Employee Assistance Programme, and discounted stays for friends and family. In order to process any application, we require confirmation you are eligible to work in the UK. Unfortunately, if you are not, we are unable to help with the necessary paperwork to assist with this. TPBN1_UKCT