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Job Description

Please Note: We are a remote team, so kindly avoid calling the local office. Click to apply, and we'll be in touch as soon as possible!\n\nJob Title: Reception / Customer Service Representative\n\nLocation: Birmingham, B3\n\nContract Type: Temporary\n\nStart Date: 18/12/2025\n\nEnd Date: 09/01/2026\n\nJob Summary\n\nWe're looking for a Customer Service Representative to provide front line support to visitors and colleagues. The role involves greeting guests, managing calls, handling incoming and outgoing packages, and carrying out general administrative duties.\n\nKey Responsibilities\n\nWelcome and direct visitors\nAnswer incoming calls and provide information as needed\nManage courier deliveries and collections\nMaintain visitor logs and issue security passes\nPerform general clerical tasks such as typing, filing, photocopying and preparing mail\nManage the boardroom schedule and equipment\nSupport the team with additional admin tasks when required\n\nSkills Required\n\nStrong verbal and written communication\nExcellent customer service and interpersonal skills\nAbility to multitask and manage time effectively\nAble to work independently and maintain confidentiality\nCompetent with Microsoft Word, Excel and PowerPointIf this role is of interest, please click to apply and a member of the team will be in touch.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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