We are currently on the lookout for an experienced Corporate Reception Manager to oversee our small team based at the offices of a firm of chartered accountants in the city. This hands-on role will give you the chance to inject some of your style into the culture of the operation, by reviewing, creating and implementing SOPs and processes to ensure the highest level of customer service is always provided by the team. It is simply an expectation that every visitor receives a consistent, first-class experience. So, it is very important that our new Reception Manager can work alongside the Operations Manager, Receptionist team member and our client to find new ways to innovate and exceed guest expectations. As well as the visitor journey, the reception manager will oversee the booking and management of 13 client meeting rooms, and will be the day-to-day contact for our client as the most senior Portico team member on site. Shift pattern: 40 hours per week, shifts between 7:30am-6pm Mon-Fri. Salary: £36,000.

We are looking for a welcoming and dedicated candidate with a passion for service and attention to detail. They must be willing to go above and beyond to create exception experiences for our clients. They must also have strong organisational and communication skills, with a keen level of pro-activity in a range of tasks. Previous experience of overseeing a team within a corporate front of house /5* hotel environment is essential for the successful candidate to ensure that they can hit the ground running in their new role. Whats in it for you? Holiday allowance and Enhanced annual leave. Pension. Life insurance. Recommend a Friend Bonus Scheme. Thank you voucher scheme. 24-hour private helpline for employees, providing counselling & information services. Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Award winning Training Academy that provides excellent training and development opportunities for our people. Eyecare scheme

Who is Portico? Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services. Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams. Why Portico? Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love meeting up to celebrate our success. Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need. At Portico hard work and dedication are never overlooked. We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards. TPBN1_UKCT