Collections and Learning Team Administrator

The Royal Armouries is the United Kingdom’s National museum of arms and armour and one of the most important collections of its type in the world. The collection is housed at its headquarters and flagship museum in Leeds, its historic home at the Tower of London, and the Victorian fort, Fort Nelson, in Hampshire.

We have an exciting opportunity for a Team Administrator to join the Collections and Learning team. Reporting to the Director of Collections, Research and Learning, the successful applicant will provide administrative and secretarial support to the Director and Departmental teams across all sites, including diary management, minute taking, budget support, travel arrangements, public enquiries, assisting with event preparation and delivery, and maintaining databases and records.

The successful candidate will have the opportunity to be involved in numerous collections and learning programmes and projects as a new vision is realized for the Royal Armouries:

"Armed with Hope and understanding - We use our collection to explore the complex role of arms and armour throughout humanity’s past and present."

The candidate must be able to work flexibly, be highly organized and self-motivated with a proven ability to work to tight deadlines. They must be an effective and professional communicator, able to engage with stakeholders and build relationships at all levels across the organization.

Hours

This is a full-time position working 36 hours per week, Monday to Friday. Occasional weekend, Bank Holiday, and evening work may be required. Travel to other sites will be required occasionally.

Location

This position is office-based at Royal Armouries, Leeds, but some remote working is available and can be granted subject to approval in advance.

Benefits include access to discounted bicycles via Bike2Work scheme, free Employee Assistance Program services, generous family-friendly leave, discounted staff parking, staff shop discounts, on-site café discounts, pension scheme contributions, free online learning, season ticket loan, and M-Card.

A Police Check/Disclosure will be requested upon a successful application. Please refer to the job description for the level of check required. A criminal record would not necessarily be a barrier to employment.

All job offers are subject to satisfactory references, DBS/Police checks, and right-to-work documentation.

To apply, please visit https://www.cloudonlinerecruitment.co.uk/royalarmouries. Download and complete the application form as directed and upload it via our recruitment system. CVs are not accepted in place of the application form.

Person Specification

Selection Criteria: E = Essential / D = Desirable

Qualifications

NVQ Level 2 — Numeracy and Literacy or equivalent

CLAIT, ECDL, or equivalent qualification or relevant experience

Work Experience

Substantial experience providing administrative support to a team

Experience supporting a senior manager or equivalent

Experience communicating with all levels, including VIPs

Experience responding to public enquiries

Experience supporting event delivery

Skills & Knowledge

Administrative skills including diary management, minute taking, and meeting facilitation

Knowledge of Microsoft Office (Word, Excel, Outlook)

Awareness of IT/AV, including setting up conference calls and video meetings

Excellent verbal and written communication skills

Ability to support budget management

Flexibility to achieve department goals

Ability to work in teams and deal with diverse people

Ability to prioritize conflicting demands and work accurately to deadlines

Proactive in managing own workload