Reactive Maintenance Operations Manager – London & Surrounding Areas

£45,000 – £55,000 (DOE) + Package

Permanent Role | Electrical Subcontractor | M&E Reactive Maintenance

Hill McGlynn is working in partnership with a well-established electrical subcontractor to recruit an experienced Reactive Maintenance Operations Manager on a permanent basis. This is a key leadership role focused on delivering fast-paced, reactive mechanical and electrical maintenance services across both domestic and commercial properties throughout London.

The Role:

This is a hands-on operations role where you will be responsible for setting up and managing systems and processes for the maintenance division, as well as overseeing a team of Engineers. The role covers emergency and reactive repair work and will require strong leadership, technical understanding, and exceptional organisational skills.

Key Responsibilities:

* Setting up and managing full systems and procedures for the reactive maintenance function

* Day-to-day management and coordination of a mobile team of M&E Maintenance Engineers

* Organising work schedules, allocating tasks, and ensuring SLAs are met

* Monitoring performance, ensuring high standards of work and customer service

* Managing emergency call-outs and prioritising urgent repairs efficiently

* Liaising with clients, property managers, and contractors

* Maintaining accurate records of works, costs, and reporting metrics

* Ensuring compliance with all relevant health, safety, and building regulations

Ideal Candidate Profile:

* Proven experience in a reactive maintenance management or operations manager role

* Strong background in M&E maintenance across domestic and commercial sectors

* Demonstrated ability to set up and implement operational systems and processes

* Experienced in managing and motivating multi-disciplinary teams

* Excellent planning, communication, and problem-solving skills

* Knowledge of emergency call-out procedures and compliance requirements

* Full UK driving licence (travel across London is required)

What’s on Offer:

* Salary of £45,000 – £55,000, dependent on experience

* Permanent position with a growing, reputable subcontractor

* Autonomy to shape and lead a key area of the business

* Opportunity to work across varied projects and properties

* Supportive senior management and career progression potential

Apply Today

If you’re an experienced and driven maintenance operations professional ready to take on a leadership role, please apply by submitting your CV