QUALITY MANAGEMENT SYSTEM

(QMS) MANAGER

Relocation bonus available for qualified candidates! POSITION SUMMARY

The Quality Management System (QMS) Manager is responsible for developing, implementing, and maintaining the organization's quality management system in compliance with quality management standards, primarily standards for the aerospace/defense and automotive industry.

This role ensures the QMS effectively supports company objectives while meeting regulatory requirements, customer expectations, and industry standards. The QMS Manager serves as the primary steward of quality documentation, processes, and procedures across the organization, promoting a culture of continuous improvement and compliance.

KEY RESPONSIBILITIES Quality Management System Administration

Develop, document, implement, and maintain the company's quality management system in accordance with applicable requirements (e.g., AS9100D, ISO 9001:2015, IATF 16949, others).

Establish and oversee document control processes for all quality procedures, work instructions, and forms

Manage the internal audit program to verify QMS effectiveness and compliance

Coordinate management review meetings to assess system performance and identify improvement opportunities

Ensure all quality records are properly maintained and readily accessible for internal and external audits

Compliance & Certification Management

Serve as the primary liaison with certification bodies for AS9100D, IATF 16949, and/or other quality system audits

Manage the corrective action process for audit findings and system nonconformances

Stay current with changes to applicable standards and regulations, implementing updates to the QMS as needed

Ensure timely renewal of quality certifications and accreditations

Maintain awareness of industry best practices and incorporate improvements into the QMS

Process Management & Improvement

Facilitate the development and documentation of business processes across all departments

Implement process metrics and monitoring systems to evaluate QMS effectiveness

Lead continuous improvement initiatives to enhance QMS efficiency and performance

Coordinate cross-functional process improvement teams

Develop and maintain process flow diagrams, PFMEAs, and control plans

Quality System Training

Develop and deliver QMS training programs for all employees

Ensure appropriate personnel are trained on quality procedures relevant to their job functions

Maintain training records and assess effectiveness of training programs

Coach department managers on quality management principles and requirements

Create quality awareness materials to promote QMS understanding throughout the organization

Risk Management & Corrective Action

Establish and manage the company's corrective and preventive action (CAPA) system

Facilitate root cause analysis for systemic issues affecting quality performance

Implement risk assessment methodologies within the QMS framework

Lead the Material Review Board (MRB) process for disposition of nonconforming materials

Monitor effectiveness of implemented corrective actions

Customer & Supplier Quality Interface

Coordinate responses to customer quality requirements and audits

Manage the preparation and submission of PPAPs and FAIs to customers

Establish quality requirements for suppliers aligned with the company's QMS

Participate in supplier qualification and monitoring activities

Handle customer complaints related to quality system issues

QUALIFICATIONS Education & Experience

Bachelor's degree in Quality, Engineering, or related technical field

Minimum 5 years of experience in quality management system administration

At least 3 years of experience with quality management implementation and maintenance

Experience in aerospace/defense or automotive

ASQ certification (CQA, CQM, or ASQE) highly desired

Technical Knowledge & Skills

Knowledge of Quality Managemetn requirements, such as AS9100D, ISO 9001:2015, or IATF 16949 requirements

Understanding of industry requirements (aerospace, NADCAP and military specifications )

Experience with electronic quality management software systems

Proficiency in quality tools and methodologies (PDCA, 8D, root cause analysis)

Understanding of risk management principles and applications

Familiarity with statistical analysis techniques

Internal auditor qualification (aerospace, defense, medical, or automotive)

Leadership & Professional Skills

Strong organizational skills with ability to manage multiple priorities

Excellent documentation and technical writing abilities

Effective communication skills across all organizational levels

Change management capabilities and ability to drive organizational adoption

Diplomatic approach to compliance issues and findings resolution

Process-oriented thinking with attention to detail

Training and facilitation skills

The Company is committed to maintaining safe, productive working conditions for our Associates in compliance with applicable laws. Our Background Check Policy contains our guidelines for investigating job candidates' backgrounds as part of our hiring process. The Company's background Check Policy applies to all candidates who go through our hiring process. It also applies to all existing Associates (full time or part-time) who may be subject to random background.

Background checks may include:

? Criminal records - Seven (7) year history

? Credit reports

? Drug testing

? Verification reports (e.g. , previous employment, education, SSN)

? Driving records

? Reference checks

All candidates aren't required to pass every type of background check. Each position has its own requirements. For example, driving records may be relevant to field reliable salespeople and truck drivers, but not to hire a controller. The Company will determine applicable requirements in its absolute discretion. Criminal records don't automatically disqualify candidates from the hiring process, unless they are convicted of serious criminal acts such as aggravated or assault, arson, child abuse, homicide, voluntary manslaughter, murder, rape, robbery or stalking. It should be noted that this list is not all-inclusive and other convictions may warrant disqualification and the Company will make any determination in its absolute discretion. Note that the Human Resources Manager will consider convictions, not arrests, when reviewing a candidate's background check. Human Resources will keep the Company's interests first and foremost when rating the seriousness of any concerns which a background check may uncover. Generally, if Human Resources decides a particular candidate would bring high or unreasonable risk to our Company, they should reject the candidate. Human Resources can call candidates to discuss the results of their background checks. If a candidate answer satisfactorily, they may be considered to be hired to work with our Company, provided that hiring decisions are ultimately in the absolute discretion of the Company.

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