Total Staff Services are looking to rcruit a highly skilled Qauality Assurance Manager for our client in Birkenhead.

About the Role:

We are seeking a highly skilled and motivated Quality Assurance Manager to lead both our Quality Control and Quality Assurance teams. This pivotal role requires a dynamic leader with extensive people management experience and a strong background in working with Quality Management Systems (QMS). You will be instrumental in maintaining and improving our quality standards, ensuring compliance with internal procedures and regulatory requirements, and driving a culture of "Quality in everything that we do" across the site.

Key Responsibilities:

Lead, develop, and mentor the Quality Control and Quality Assurance team to ensure optimal performance.

Review, evaluate and enhance current ways of working across the Quality teams.

Actively support and promote the transition of in-line process control to our Production teams.

Oversee daily operations within the Quality Control and Quality Assurance department, maintaining high standards of accuracy and efficiency.

Manage and continuously improve the company's Quality Management System (QMS).

Conduct audits, implement corrective actions, and drive a culture of continuous improvement.

Lead investigations into none-conformities applying corrective actions

Develop and embed SOP's/BMR's

Collaborate closely with Production, R&D, and Compliance teams to align quality initiatives with business goals.

Provide regular reports and insights to senior management on quality metrics and system performance.

Assist in developing various teams across site on quality standards and best practice

Support the understanding across the site of CAPA's, their importance, and ensure KPI's for CAPA's are met.

Develop and foster excellent working relationships with our customer's Quality Assurance Manager's

Stay updated on relevant industry regulations and ensure company compliance.Key Requirements:

Proven experience (5+ years) in a Quality Control /Assurance Management role within a fast-paced environment.

Strong leadership and people management skills, with a track record of building and motivating high-performing teams.

Hands-on experience with QMS systems (e.g., ISO 9001, GMP, or equivalent standards).

Excellent communication, problem-solving, and decision-making skills.

Ability to manage multiple priorities and work under pressure.

What We Offer:

Benefits:

Competitive salary and bonus structure

Factory close-down at Christmas

25 days annual holiday entitlement + 1 gifted company day

Option to purchase 3 additional days annual leave

Pension plan

Simply health and Unum Help at hand

Free parking

Professional development and training opportunities

Cycle to work schemeSalary up to £42,000

Days