Quality Assurance Analyst

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Role specifics

About You / Job Summary

We're looking for an experienced and curious QA Analyst to lead the testing of our AI and GenAI-powered features. This role goes beyond traditional SaaS QA — it requires a mindset for dealing with uncertainty, edge cases, model behaviour, and testing for quality when outcomes are not always predictable. If you're passionate about both automation and understanding how intelligent systems behave in the wild, we want to hear from you.

You’ll be embedded in a cross-functional scrum team, working closely with engineers, data scientists, and product managers to define and execute test strategies for AI features. You'll bring an automation-first mindset but be comfortable with exploratory and manual testing when required — especially when testing model-driven features. Your focus will include not just functional correctness, but also trust, safety, performance, and the overall quality of the AI experience.

Key Accountabilities

Key role measures

Experience and skills

Our ideal candidate would have experience in the following areas:

Nice to Have:

Diversity, Equity and Inclusion

If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway and tell us more about yourself. You may be just the right candidate for this or other roles.

We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support.

We are a scale-up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive.

Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.

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Location:
Bristol, England, United Kingdom
Salary:
£60,000 - £80,000
Job Type:
PartTime
Category:
Management & Operations

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