Job Title: Quality Assurance Administrator

Location: Redditch

Hours: 38 hours per week

Salary: £29,000-£33,000 per annum

HR Employment are currently recruiting for a Quality Assurance Administrator for a client based in Redditch. This is a permanent, office-based role. You will support the implementation and maintenance of our Quality Management System (QMS). This is a pivotal role within the business, ensuring our processes, procedures, and products meet internal standards, customer expectations, and relevant regulatory requirements.

Skills & Experience needed:

Essential:

* Experience working with ERP systems (Epicor advantageous)

* Understanding of ISO 9001 or similar quality standards

* Strong organisational and communication skills

* High level of accuracy in data entry and documentation

* Confidence using Microsoft Office and QMS/document control systems

* Flexibility to support quality initiatives and deadlines

Desirable:

* Experience in a quality, compliance, or administrative role

* Background in a regulated or electronics environment

* Knowledge of additional quality standards (ISO 13485, AS9100, IATF, etc.)

* Experience supporting audits

Key Responsibilities:

* Ensure accurate and timely documentation of returned or rejected items

* Use ERP systems to collate, measure, and report performance (Epicor experience desirable)

* Coordinate inspec...