Property Claims Handler - Oldham

£25,500 - £27,200 | Full‑time | Office‑based

We're looking for an experienced Property Claims Handler to join a growing, customer‑focused team in Oldham. If you're confident managing claims from start to finish and enjoy delivering excellent service, this is a great opportunity to develop your career within a supportive, busy environment.

What You'll Be Doing

Managing property claims from first notification through to settlement

Coordinating and overseeing contractors

Handling enquiries from clients, insurers, contractors, and policyholders

Providing clear updates and managing expectations throughout the claim

Working within SLAs and KPIs to maintain service excellence

Reviewing site data, images, and reports to make liability decisions

Approving or amending scopes of work and producing technical reports

Ensuring compliance with industry regulations

Supporting continuous improvement across processes and customer experience

What We're Looking For

If you've worked in property claims, housing disrepair, insurance customer service, loss adjusting, repairs coordination, or any similar role, we'd be keen to discuss your experience.

You'll also bring:

At least 1 year of claims handling experience (property, drainage, plumbing, heating, or underground services ideal)

Strong communication skills and a customerȁ...