Job Title

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Competitive salary plus benefits

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"Let's find your Role"

We have an exciting opportunity for a Workflow Manager to lead our Workflow team! In this role, you will take full ownership of the planning, production, and delivery of projects through our in-house design team, ensuring all activity is on brand, on time, and delivered with the appropriate approvals in place.

You will manage a team of Workflow Planners, oversee day-to-day operations while driving best-in-class workflow processes, continuous improvement, and operational efficiency. Working closely with Campaign, Studio, Social, CRM and artwork teams, you will ensure seamless execution across all projects, with a strong focus on multi-channel marketing delivery.

In addition to team leadership, you will be responsible for shaping workflow strategy, optimising tools and processes, and delivering clear reporting and insights to support business decisions.

You will be responsible for:

• Providing strong team leadership, coaching and motivating workflow planners, promoting a positive, solutions -focused culture that champions simplicity, quality, and pace.

• Building and maintaining strong relationships with internal stakeholders and external agency partners, leading regular production and planning meetings ensuring alignment across internal Campaign, Studio, and Content teams and providing timely output for print suppliers & media owners.

• Owning end-to-end workflow processes, from briefing through to final delivery, ensuring consistency, efficiency, and quality.

• Overseeing the use of Workfront to manage project intake, prioritisation, and resource allocation across the in-house studio.

• Lead structured capacity planning (daily/weekly/monthly) to balance workloads, allocate resources effectively, and ensure alignment with shifting business priorities and volumes, ensuring all deliverables meet approval requirements and are delivered to the highest standard.

• Monitor and report on performance, working closely with Artwork, CRM, and Digital Asset Managers to track KPIs and SLAs, identify trends, and recommend actions that improve operational productivity.

• Develop adaptable allocation strategies that maintain efficiency during peak periods and support scalable delivery across multiple channels.

• Drive continuous improvement, identifying workflow bottlenecks, reducing waste, and implementing enhanced processes and technology solutions to streamline operations.

• Acting as the key escalation point for high-risk or complex issues, proactively resolving blockers and mitigating risks.

"Let's find out about you"

• You are an experienced people manager with a passion for developing high-performing teams.

• You have significant experience in workflow systems, planning, traffic management or studio operations.

• You have experience in delivering operational transformation in studio/agency settings.

• You have a strong understanding of workflow management, production processes, and creative delivery.

• You are highly organised, with strong attention to detail and the ability to manage multiple priorities at pace.

• You are a confident communicator, able to influence, negotiate, and build strong relationships across all levels.

• You are solutions-focused, with the ability to identify inefficiencies and implement effective improvements.

• You are comfortable working with data, using insights to drive decisions and optimise performance.

• You are proactive and forward-thinking, able to anticipate challenges and plan effectively.

• You are confident in managing risk, making decisions, and escalating where appropriate.

• You thrive in a fast-paced environment and enjoy driving change and continuous improvement.

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

• Discretionary company bonus

• Company pension up to 7% matched

• Company Car allowance of £5,700

• 15% colleague discount in store and online

• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves