Do you have good listening and communication skills and an interest in supporting vulnerable people in Bristol? We are looking for people to join our Bristol Complex Needs service in Totterdown and Speedwell as Project Workers. The service provides accommodation and housing related support to people experiencing homelessness; dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. In the role of Project Worker, you will: Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way. Provide practical and personal support to clients with complex needs around areas such as housing and health. Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them. Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support. Continue to develop your skills further around working with clients in a holistic way, and to gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. These roles have a variety of weekly shift based rotas (Monday Friday and Monday-Sunday). Further information will be provided at interview. In some of these role’s staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. About you We are looking for enthusiastic people with experience of dealing with complex and difficult situations in relation to people and helping people throughout difficult periods and a process of change. You should also demonstrate: A sound understanding of the issues faced by people experiencing homelessness, and the difficulties they can experience in accessing services. Some experience of liaising with a number of individuals or agencies to achieve effective outcomes for others. Excellent communication and listening skills and the ability to work with a variety of different people. The ability to work in a role that supports vulnerable people and maintain high level of contact with clients on a day to day basis. Above all, you should have a genuine desire to support people to transform their lives and a non-judgemental approach to working with people with complex needs. St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. How to apply To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. To find out more and apply please go to the St Mungo’s careers page on our website. Closing date: 10 am on 6 August 2025 Interview and assessments on: week commencing 18 August 2025 We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your experiences, skills, knowledge and abilities which reflect your story and potential. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits