Description

As a Project Manager, you will be responsible for local operational teams who install meters and associated equipment / assets both inside and external to customers’ properties.

You will provide project management – ensuring that the work is delivered safely, on time, and to our Client’s targets and expectations. In addition to Health and Safety, customer service is critical to Severn Trent. You will ensure that work is carried out in a manner which causes minimal disruption to customers and adopts a ‘right first time’ approach. 

Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with Severn Trent to influence a dramatic improvement in the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus’ services.

Key Responsibilities

• You will lead a team of Supervisors on the Severn Trent Metering contract 
• You will project manage the meter installation teams, and their daily activities, ensuring it is carried out in full compliance with health, safety, welfare and environmental regulations
• You will proactively manage projects to influence improved C-MeX ratings from customers; working with local teams to address any low performance ratings
• You will be required to carry out site visits and regular audits to monitor performance standards, check adherence with technical standards and resolve complaints and issues in a timely manner
• You will ensure compliance with Severn Trent technical standards and specifications as well as the Network Plus standards of service and quality systems
• You will ensure that the health and safety competence of any sub-contractors deployed on the metering works are assessed prior to commencing work
• You will assess operational risks and ensure that the correct site-specific method statements and risk assessments are completed
• You will ensure all materials and plant use are accurately recorded
• You will lead team briefings with all teams on a monthly basis and ensure two-way feedback

Experience and Qualifications

• Health & Safety qualification an advantage 
• Relevant qualifications and authorisations
• Experience of working in Utilities 
• Supervisor Street works qualification
• Deep Excavation knowledge and experience
• Good verbal communication skills
• Good management skills
• Financial and commercial awareness
• Proficient IT skills, including Microsoft Excel and Word
• Full UK Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.