Luminary is a charity dedicated to supporting women who have experienced gender-based violence on their journey toward employment, further education, and volunteering. Our two-year programme is designed to equip women with the tools and confidence they need to thrive. We take a holistic approach to employability by combining practical skills training, personal development, and ongoing tailored support. Our offer includes training, one-to-one progression support, counselling, mentoring, community events, work experience placements and apprenticeships either via the partner social enterprise Luminary Bakery or via our external partners. At the heart of everything we do is our shared mission: to ensure women are financially secure, free from cycles of harm, and have the power to thrive. The Role We are currently seeking an experienced Progression Support Worker to join our team. In this role, you will work with a caseload of around 20 women, providing personalised, trauma-informed support throughout their two-year journey with us. This includes guidance across key areas such as employment, finances, relationships, housing, and overall wellbeing. Key Job Responsibilities: Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression. Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ and other assessment tools to assess their needs and set targets on a regular basis. Liaising with trainees and the training team to help 80% of graduates to complete a minimum of 80% of their vocational training. Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager. Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes. Support trainees during the apprenticeship process in Luminary cafe or bakeries, and support them with attending work experience days both at Luminary and at other external partners. Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women. Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process. Keep detailed records of all case-working according to best practice and aid in safeguarding,  monitoring and evaluation. Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses). Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation. Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma. Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring. Contribute your experience of best practice to shape the way Luminary operates effectively Support with any other tasks as needed by the PSW manager and to contribute towards team efforts for the effective working of Luminary Job Requirements and Abilities Necessary: At least two years of support work experience Driven and highly motivated Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future. Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage Experience supporting an individual through safeguarding issues Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence Personable and patient with excellent communication skills, both verbal and written Organised with record keeping, time-keeping, and communication Hard working and able to pick up new tasks quickly learn new things quickly Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female Right to work in the UK Desirable: Qualifications in social work/mental health related disciplines An IDVA/ISVA/IGVA Qualification Experience of the VAWG sector Experience delivering group sessions Perks & Incentives: 50% discount on all food & free barista coffee when working in our Stoke Newington cafe 20% discount on online purchases (celebration cakes & merch) Competitive leave policies Regular opportunities for training and professional development Wellness Action Plan developed to keep you healthy at work Long-term service rewards including increased holiday and birthday cake! Staff socials Opportunities to be involved in press coverage of Luminary