Job Description

Job Title: Programme Manager – Operations Change

Job Type: Interim / Contract

Department: Operations Transformation

Location: Hybrid (London-based with flexible remote working)

**MUST HAVE EXPERIENCE IN BANKING***

Overview:

A high-impact opportunity has arisen for a seasoned Programme Manager (VP level) to lead complex, multi-stream programmes within the operations function of a global financial services organisation. You’ll be delivering strategic change aligned to the EMEA business agenda—across trade lifecycle transformation, payments infrastructure, operational risk, and regulatory compliance.

This role sits within a dynamic portfolio office driving regional integration, operational excellence, and end-to-end process enhancement across multiple legal entities and jurisdictions.

Key Responsibilities:

• Lead large-scale, cross-functional programmes from initiation to closure—ensuring delivery to scope, time, and budget.
• Drive governance, interdependency management, risk mitigation, and benefit realisation across complex change initiatives.
• Manage trade lifecycle and payments-related programmes, covering trade capture, confirmation, settlement, and reconciliation through to SWIFT, CHAPS, SEPA, and cross-border payments.
• Collaborate with the Portfolio Manager to align project prioritisation with strategic goals and resource capacity.
• Deliver robust stakeholder management across operations, technology, finance, and compliance functions.
• Oversee internal team structuring, third-party engagement, and cross-entity delivery assurance.
• Ensure compliance with regulatory and operational risk frameworks and maintain high-quality programme artefacts.
• Support post-implementation reviews, continuous improvement, and audit readiness.

What You Bring:

• 8+ years' experience delivering multi-stream programmes in global financial institutions.
• Strong domain knowledge across the trade lifecycle, investment operations, and payment systems.
• Demonstrable experience leading both regulatory and technology-driven change in investment banking environments.
• Proven track record of managing governance, resource allocation, programme budgeting, and stakeholder alignment.
• Familiarity with both Agile and Waterfall methodologies and managing blended delivery teams.
• Expertise in managing risks, RAID logs, and reporting into senior governance forums.
• Strong documentation, control, and audit preparation skills.
• Excellent interpersonal, analytical, and leadership capabilities with a structured approach to delivery.

:

• Experience in cross-entity or dual-regulated financial environments.
• Relevant certifications: Prince2, MSP, PMI, or equivalent.
• Working knowledge of SOX, GDPR, and operational resilience frameworks.