Productivity Manager

New Today

An exciting opportunity has arisen for an experienced Productivity Manager to lead the transformation of labour planning across a multi-site retail estate. This is a hands-on role focused on embedding a modern, demand-led workforce management approach, shifting from traditional cost-based planning to a workload-driven model aligned with customer and operational needs.
Working cross-functionally with Operations, Finance, HR, and Data teams, you will take ownership of labour modelling, workforce planning standards, and productivity improvement. Initially, the focus will be on implementing a new labour model, followed by driving continuous optimisation and performance improvements.
Key Responsibilities
Labour Model Ownership & Development
* Own, develop, and continuously refine the labour model.
* Translate operational activity into accurate labour requirements.
* Maintain labour assumptions, drivers, and planning rules.
* Deliver scenario modelling to support trading and investment decisions.
Workforce Planning & Productivity
* Embed a consistent labour planning approach across all locations.
* Define labour standards and productivity benchmarks.
* Identify efficiency opportunities while maintaining customer experience.
* Analyse planned vs actual performance, including payroll data, to generate actionable insights.
Operational Engagement & Implementation
* Partner closely with Operations to ...
Location:
Plymouth
Job Type:
FullTime
Category:
Management & Consultancy

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