Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well‑being of our colleagues, customers, and communities.
The Role
Lead supplier quality reviews, KPI analysis, and Corrective and Preventive Action (CAPA) tracking.
Maintain accurate documentation across SAQs, third‑party approvals, specifications, and PLM systems.
Conduct supplier visits and quality panels, issuing CAPAs where product or process expectations are not met.
Collaborate with NPD and Commercial teams to support launches and ongoing product improvements.
Manage technical product files, including safety reports, claims, and regulatory documentation.
Ensure all products meet industry regulations, internal standards, and registration requirements.
Proactively monitor customer complaints, online reviews, and depot rejections to drive product improvement.
Coordinate branded supplier onboarding and compliance reviews in line with commercial strategy.
Location: This role is based in Nuneaton on a hybrid basis, with 1 day a week in the office and 1 day in the week travelling either to suppliers or in our London hub. This role can also be based in London, and would be required to be present in Nuneaton/Burton/travelling to suppliers once a week.
The Person
Degree in a science‑related discipline is essential.
Experience in supplier quality assurance within VHMS is essential.
Solid understanding of product compliance, quality systems, and testing regimes.
Strong analytical skills and a methodical, detail‑driven approach to continuous improvement.
Skilled in cross‑functional collaboration and stakeholder communication.
Confident managing multiple projects and balancing technical depth with commercial awareness.
What We Offer
Wellbeing & Lifestyle Benefits
Health Cash Plan
Life Assurance
Private Virtual GP
FREE at‑home blood test kit
Holiday Purchase option
Pension Contribution
Annual Bonus
Access to ‘Wellhub’ with gyms, studios and wellbeing apps
Discounts & Savings
25% Colleague Discount with FREE Next Day Delivery
Exclusive Discounts from a wide range of partners
£/€50 Annual Product Allowance to spend in store
Learning & Development
Access to a variety of learning opportunities, including Level 2‑5 Apprenticeships, Workshops and our Digital Learning Library
AND MORE!
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
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